Linda Macpherson
Newton-le-Willows,Merseyside
Summary
Long serving and loyal member of General Practice, passionate about patient care and committed to task completion.
Overview
34
34
years of professional experience
6
6
years of post-secondary education
Work history
Practice Mananger
Modality Partnership
Haydock, Merseyside
10.1997 - Current
- Participated in interviewing, hiring and orientation of new staff, securing top talent to meet practice needs.
- Coordinated regular staff meetings and performance reviews to meet practice objectives.
- Interacted with and addressed patients complaints, finding mutually beneficial solutions.
- Managed daily service operations.
- Monitored and evaluated performance of practice, suggesting improvements to save on operating cost.
- Resolved issues by recording and investigating complaints and recommending appropriate actions.
- Evaluated performance reports to monitor practice progress.
- Coordinated staff rotas to meet service requirements.
- Organised internal and external meetings for key stakeholders, including follow ups and actions.
- Confident in the use of FNHS and practice JDrive.
- Excellent knowledge of a number of critical NHS based frameworks including QOF and IIF.
- Experience in all elements of general practice finance, including invoicing, claims, payroll, accounts and P&L
- Excellent stakeholder management experience across all levels of the practice.
Fund Holding Clerk
Newton and Haydock Locality
Newton-le-Willows, Merseyside
10.1996 - 09.1997
- Verified hospital activity to ensure accurate records
Receptionist
Dr Jayaram Surgery
Newton-le-Willows, Merseyside
10.1990 - 09.1996
- All administrative requirements of General Practice including, book-keeping and payroll.
Education
Highers - Maths, Audio-Typing and English
Greenock Academy
Greenock, Inverclyde 08.1972 - 05.1974
O-Levels - Maths, English, Physics, Chemistry and Audio-Typing
Gourock High School
Gourock, Inverclyde 08.1968 - 06.1972
Skills
- Accounts and payroll
- Organised and attention to detail
- Supportive, dedicated and hard-working
- Proactive
Affiliations
- Travel, Theatre, Reading and Puzzles
Timeline
Practice Mananger
Modality Partnership
10.1997 - Current
Fund Holding Clerk
Newton and Haydock Locality
10.1996 - 09.1997
Receptionist
Dr Jayaram Surgery
10.1990 - 09.1996
Highers - Maths, Audio-Typing and English
Greenock Academy
08.1972 - 05.1974
O-Levels - Maths, English, Physics, Chemistry and Audio-Typing
Gourock High School
08.1968 - 06.1972