Linda Carroll
LOWESTOFT,Suffolk
Summary
Compassionate social work professional. Dedicated and driven to deliver positive outcomes for diverse client bases. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Motivated with years of experience, in the children in care sector and education. Resourceful and well-organised with excellent leadership and team-building record.
Overview
42
42
years of professional experience
Work history
Family support practitioner
Suffolk county council
Lowestoft , Suffolk
2019.03 - Current
- Assisted service users to obtain and access community resources.
- Identified key client needs to develop targeted support programmes.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Liaised with external and internal professionals to provide holistic support.
- Reported on clients' progress to evaluate service impact.
- Highlighted additional support provisions to maximise clients' growth opportunities.
- Counselled clients through difficult times using approved and compassionate strategies.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
- Listened to clients' current struggles to signpost relevant support.
- Adapted support where possible to increase service accessibility.
- Monitored client progress and adapted myself to support the family.
Foster carer/Ambassador/Recruitment / Residential
SCC
LOWESTOFT, SUFFOLK
2000.04 - 2022.09
- Supervised contact arrangements .
- Facilitated further skill development for ourselves and our children.
- Remembered children's life history by saving mementos, keepsakes and photographs.
- Contributed to achieving positive outcomes of permanency for our young people.
- Advocated for social, emotional and educational stability of children with complex emotional and behavioural needs.
- Encouraged children to express views and opinions to increase confidence and openess.
- Fostered accepting, respectful and warm environment to establish safety and security for children.
- Participated in community events and activities to encourage regular interaction for more stability.
- Attended therapy appointments and implemented advised strategies to enhance care.
- Responded to behavioural crisis situations, applying least restrictive intervention methods.
- Collaborated with supervising social worker and reviewing officers for optimal care.
- Created marketing content and resources to improve activity promotion.
Technical instructor
Lowestoft college
LOWESTOFT, Suffolk
1990.09 - 2018.09
- Facilitated business improvement by investigating issues or opportunities and recommending possible solutions.
- Developed and integrated working manuals for new systems during training lifecycle.
- Helped complete project deployment process with timely training sessions and inductions.
- Determined future learning requirements from trends and patterns and helped develop new curriculum.
- Supported College wide initiatives to equip staff and students with basic technical skills.
- Assessed student performance to identify skills gaps between current and desirable learner skill levels.
- Coordinated training calendars and schedules and kept attendance records for students.
- Used different tools to support blended learning efforts.
- Created and delivered training programmes for supported applications and systems.
- Analysed training needs and developed skills-based workshops for different level of learner.
Supplies/Services Manager
Tides Reach
Lowestoft, Suffolk
1982.04 - 1991.09
- Championed development of new services to improve operational output .
- Strategised long-term business needs and drove customer feedback for process improvements.
- Offered out of hours support and liaised with technical teams to restore services.
- Coached and mentored new team members to build high-performing team for optimum productivity.
- Implemented new policies to reach regulatory compliance.
- Assessed daily operational needs and requirements and used team meetings to encourage staff goal-achievement.
- Built firm but respectful relationships with staff, leading by example and providing continued encouragement for high levels of motivation and satisfaction.
- Monitored operational progress against budgets for cost-effective service provision.
- Analysed customer feedback and trends to drive process improvements.
- Managed environmental risks associated with all business units to guarantee employee safety.
Education
NVQ Level 4 - Emotional coaching
Suffolk county council
Lowestoft 2018.02 - 2018.06
Various part time courses and foster care training - Social Care/Management
Suffolk County Council/Lowestoft College
Lowestoft, Suffolk 1990.01 -
NVQ Level 3 - Assessing
Lowestoft college
Lowestoft03.2018
Higher National Diploma - Teaching
Lowestoft College
Lowestoft03.2017
Higher National Diploma - Social care
West Suffolk college
Bury st edmunds03.2016
Higher National Diploma - Management in institutional operations
Lowestoft College
Lowestoft07.2010
Skills
- Social services
- Documentation management
- Caseload management
- Time management
- Customer-focused
- Public relations
- Team building
- Problem-solving
- Programme development
- Risk of harm assessment
- Mental and physical disability care
- Compassionate communication
- Empathetic listener
- Social counselling
- Interactive classes
- De-escalation methods
- Special needs curriculum
- Student motivation techniques
- Behaviour management techniques
Timeline
Family support practitioner
Suffolk county council
2019.03 - Current
NVQ Level 4 - Emotional coaching
Suffolk county council
2018.02 - 2018.06
Foster carer/Ambassador/Recruitment / Residential
SCC
2000.04 - 2022.09
Technical instructor
Lowestoft college
1990.09 - 2018.09
Various part time courses and foster care training - Social Care/Management
Suffolk County Council/Lowestoft College
1990.01 -
Supplies/Services Manager
Tides Reach
1982.04 - 1991.09
NVQ Level 3 - Assessing
Lowestoft college
Higher National Diploma - Teaching
Lowestoft College
Higher National Diploma - Social care
West Suffolk college
Higher National Diploma - Management in institutional operations
Lowestoft College