Linda Bush
Trowbridge,United Kingdom
Summary
Seasoned law enforcement professional with training in restraint techniques and biometric systems. Demonstrates exceptional skills in inmate supervision, legal documentation, and protocol compliance. Committed to maintaining high ethical standards and promoting prisoner welfare through effective communication. Aims to utilize law enforcement experience to strengthen security operations.
Experienced Interviewing Officer, qualified to PIP 2 Level.
Overview
47
47
years of professional experience
Work history
Detention custody officer
Wiltshire Police
Melksham, Wiltshire
06.2017 - Current
- Supervise detainees to ensure adherence to safety and security protocols.
- Conduct regular inspections of detention facilities to maintain compliance with regulations.
- Assist in managing the intake and release of detainees, ensuring proper documentation.
- Maintain accurate records of detainee behaviour and incidents for reporting purposes.
- Respond swiftly to emergencies, minimising potential harm or damage caused by unforeseen incidents.
- Mitigate risk of incidents within the facility through proactive surveillance of detainee behaviour.
- Strengthen security measures by conducting thorough inspections of cells regularly.
- Escort new prisoners to designated cells and lock them in.
- Observe prisoner conduct to detect suspicious behaviour.
Local Crime Investigator
Wiltshire Police
Melksham, Wiltshire
01.2008 - 06.2017
- Conducted thorough investigations into local crimes, gathering evidence and interviewing witnesses and suspects.
- Developed comprehensive reports detailing investigative findings and case progress for legal proceedings.
- Coordinated with law enforcement agencies to share intelligence and resources during investigations.
- Maintained up-to-date knowledge of criminal law and investigative methodologies to improve case outcomes.
- Ensured compliance with legal procedures during all stages of investigation.
- Worked under pressure whilst maintaining attention to detail and accuracy in reporting.
- Gathered pertinent information by conducting interviews with relevant parties.
- Demonstrated high integrity in handling sensitive information during investigations.
- Maintained confidentiality throughout investigation process, respecting client privacy.
- Improved investigation strategies through continuous learning and professional development courses.
- Assisted lawyers in preparing for trials by providing them with necessary investigation insights.
- Coordinated with other investigators for effective execution of complex cases.
- Maintained records for large number of investigations in line with reporting practices.
- Obtained statements from victims and witnesses to support case progress and evidence collection.
- Built case files to communicate investigation progress and findings.
- Interviewed witnesses and suspects, removing bias from language to remain objective.
Benefit fraud investigator
Department For Work & Pensions
Chippenham, Wiltshire
10.2001 - 01.2008
- Investigated allegations of benefit fraud by gathering evidence through interviews and surveillance.
- Collaborated with law enforcement agencies to share information and strengthen cases against fraudulent activities.
- Conducted surveillance operations to gather valuable evidence against suspects.
- Performed risk assessments on suspicious claims, safeguarding public funds from misuse.
- Maintained up-to-date knowledge of benefit regulations, contributing to professional development.
- Interviewed suspected fraudsters, ensuring full compliance with legal guidelines.
- Upheld strict confidentiality standards throughout all investigations conducted.
- Conducted thorough investigations for successful fraud detection.
- Coordinated with law enforcement agencies for seamless information sharing.
- Collaborated with legal teams for effective court proceedings.
- Achieved high accuracy in fraud identification with meticulous document analysis.
- Collaborated with peers across service and external services to conclude investigations.
- Met investigation deadlines from start to finish.
- Carried out investigations within prescribed time limits and set standards.
- Developed comprehensive reports detailing findings and recommendations for legal proceedings and administrative actions.
Benefits officer
Dept for Work and Pensions
Trowbridge, Wiltshire
07.1980 - 10.2001
- Evaluated and processed benefit claims.
- Maintained client records with strict attention to data security protocols.
- Calculated benefit amounts and identified appropriate services according to applicant data.
- Interviewed benefit recipients to verify eligibility for continuing benefits or services.
- Investigated instances of denied eligibility to verify correct determinations.
- Collaborated with cross-functional teams to enhance benefits offerings and employee satisfaction.
- Evaluated each case individually for fair distribution of benefits.
Clerical assistant
Ministry of Defence
Corsham, Wiltshire
07.1978 - 07.1980
- Assisted in the preparation of documents and reports to support various departmental needs.
- Responded to inquiries and provided information to clients, ensuring high levels of customer satisfaction.
- Contributed to team success by providing clerical support during large scale projects or events.
- Ensured accurate record keeping with diligent data entry tasks.
- Entered handwritten data into computers for easy retrieval.
- Responded to telephone enquiries from clients, vendors and members of public.
- Processed invoices and payments using accounting software.
- Organised files and maintained records to facilitate easy access to information.
- Collaborated with team members to improve workflow processes and enhance service delivery.
Education
GCSEs -
John of Gaunt School
Trowbridge, Wiltshire 09.1975 - 07/1978
Skills
- Interviewing techniques
- Use of police databases
- Interpersonal communication
- Report-writing
- Effective communication
- Assertiveness
- Written communication
Affiliations
I enjoy travelling , particularly road trips in my little 2 seater car.
I have a large family and circle of friends, so am used to socialising and / or entertaining.
References
References available upon request.
Timeline
Detention custody officer
Wiltshire Police
06.2017 - Current
Local Crime Investigator
Wiltshire Police
01.2008 - 06.2017
Benefit fraud investigator
Department For Work & Pensions
10.2001 - 01.2008
Benefits officer
Dept for Work and Pensions
07.1980 - 10.2001
Clerical assistant
Ministry of Defence
07.1978 - 07.1980
GCSEs -
John of Gaunt School
09.1975 - 07/1978