linda bunkle
Derby,East Midlands
Summary
Results-oriented Store Manager with a strong background in store operations, inventory control, and customer engagement. Drives sales growth through targeted staff training and upselling strategies, while managing budgets to achieve financial objectives. Enhances product offerings and service quality by implementing customer feedback initiatives, delivering insights that inform strategic decision-making.
Overview
46
46
years of professional experience
Work History
Store Manager
THE COMPANY SHOP
LONG EATON, NOTTINGHAM
08.2021 - Current
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Managed store budget, ensuring financial targets were achieved through careful expense control.
- Oversaw inventory management, reducing stock loss through effective control measures.
- Coached employees on upselling techniques, leading to increased average transaction value.
- Conducted regular performance reviews, setting objectives and targets for individual team members.
- Prepared detailed performance reports, presenting insights to senior management for informed strategic planning.
Store Manager
COOP
WAK, WEST YORKSHIRE
11.2017 - 03.2019
- Resolved customer complaints through effective communication, enhancing satisfaction and loyalty.
- Supported customer feedback initiatives to refine product and service quality.
- Organised merchandise displays to highlight new and popular items.
- Assisted in inventory management to reduce stock loss through effective control measures.
- Compiled reports on store performance, presenting insights to senior management for strategic planning.
- Trained employees on upselling techniques, increasing average transaction value.
- Conducted regular performance reviews setting objectives and targets for individual team members.
- Reviewed sales data to identify trends and adjust product ordering accordingly.
Retail Manager
Sainsbury's
WAKEFIELD, WEST YORKSHIRE
03.1980 - 09.2017
- Coordinated staff schedules, holiday rotas, and shift patterns to optimise store operations.
- Monitored team performance, identifying areas for improvement and implementing adjustments.
- Supported team members through assistance and guidance to cultivate positive working environments.
Education
GCSEs - school
HORBRY HIGH SCHOOL
Horbury, WKF01-1977
Skills
- Inventory management
- Sales forecasting
- Stock loss prevention
- Visual merchandising
- Customer relationship management
- Expense control
- Staff training
- Team leadership
- Conflict resolution
Timeline
Store Manager
THE COMPANY SHOP
08.2021 - Current
Store Manager
COOP
11.2017 - 03.2019
Retail Manager
Sainsbury's
03.1980 - 09.2017
GCSEs - school
HORBRY HIGH SCHOOL