Linda Breijere
Slough
Summary
Dedicated professional with extensive expertise in customer service and health and safety compliance. Proficient in the use of the Opera System, Microsoft Office Suite, and internet applications. Skilled in communicating effectively under stressful situations, with training in first aid, counter-terrorism awareness, and disability awareness. Experienced in specimen collection, inventory management, data entry, and comforting anxious patients. Committed to leveraging essential skills for supervisors and managers to enhance operational efficiency and ensure a safe working environment.
Overview
18
18
years of professional experience
18
18
years of post-secondary education
Work history
Phlebotomist ( Bank worker when needed )
Frimley Health NHS Foundation Trust
Slough
2024.02 - 2025.01
- Conducted sanitisation procedures to maintain clean and safe work environment.
- Maintained strict adherence to health regulations in all tasks, ensuring patient safety.
- Collected blood samples for diagnostic purposes.
- Improved patient comfort by employing gentle venipuncture techniques.
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Respected confidentiality and privacy, keeping all personal and health data secure.
- Labelled vacutainer tubes with patient name, date and collection time.
- Prepared collected samples for transport to laboratory within strict timelines.
- Placed used syringes and needles in designated sharps container and disposed of gauze and gloves in appropriate receptacle.
- Cleaned and sterilised instruments to prepare for clinical procedures.
- Informed patients of necessary actions to prepare for clinical procedures.
Phlebotomist
Frimley Health NHS Foundation Trust
Slough
2023.11 - 2024.01
- Conducted sanitisation procedures to maintain clean and safe work environment.
- Maintained strict adherence to health regulations in all tasks, ensuring patient safety.
- Collected blood samples for diagnostic purposes.
- Improved patient comfort by employing gentle venipuncture techniques.
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Respected confidentiality and privacy, keeping all personal and health data secure.
- Labelled vacutainer tubes with patient name, date and collection time.
- Prepared collected samples for transport to laboratory within strict timelines.
- Placed used syringes and needles in designated sharps container and disposed of gauze and gloves in appropriate receptacle.
- Cleaned and sterilised instruments to prepare for clinical procedures.
- Informed patients of necessary actions to prepare for clinical procedures.
Assistant housekeeper
Frimley Health NHS Foundation Trust
Slough
2020.10 - 2023.11
- Reported any maintenance issues for prompt attention and repair.
- Cleaned glass fixtures regularly to maintain shine.
- Replenished patient supplies as needed, ensuring comfort during stay.
- Ensured patient satisfaction by maintaining cleanliness and order in all rooms.
- Helped train new staff members to uphold quality standards.
- Served breakfast, lunch and dinner to patients
- Helped transport patients to different hospital departments
- Undertook delivery of specimens and blood samples to laboratories.
Supervisor
Heathrow/ Windsor Marriott Hotel
Slough
2012.04 - 2020.10
- Managed Housekeeping department budget
- Fostered a positive work culture to boost employee morale.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Implemented company policies effectively, maintained high standards of service delivery.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Identified potential risks and mitigated them through proactive measures.
- Led team meetings, ensured clear communication amongst all members.
- Provided constructive feedback to staff for improved performance levels.
- Assisted in the recruitment process for hiring quality staff members.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Conducted performance appraisals with employees for career development discussions.
- Monitored employee attendance records for maintaining discipline within the team.
- Facilitated monthly training sessions for enhanced staff performance.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Ensured smooth operations with regular maintenance checks.
- Coordinated with other supervisors to maintain consistency across shifts.
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Logged daily activities and notable incidents during production shifts.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Estimated costs, generated reports, and maintained detailed records.
- Managed daily operations to increase productivity.
Housekeeping Floor Supervisor
24-7 Response
Colnbrook, UK
2011.10 - 2012.04
Room Attendant, Supervisor, Deputy Manager
Premier Inn
Hounslow, UK
2010.04 - 2011.10
- Assisted with laundry operations to maintain fresh linen supply.
- Prepared trolleys efficiently each morning, ensuring readiness for shift start.
- Coordinated with front desk staff for efficient room allocation and preparation.
- Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
- Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
- Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
- Ensured high standards of hygiene by regularly sanitising all areas.
- Managed daily operations to increase productivity.
- Monitored employee attendance records for maintaining discipline within the team.
- Identified potential risks and mitigated them through proactive measures.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Ensured smooth operations with regular maintenance checks.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Logged daily activities and notable incidents during production shifts.
Horticultural worker
Thompson & Morgan
St Peter Port
2009.02 - 2010.04
- Ensured compliance with safety standards whilst handling tools and machinery in the workplace.
- Removed weeds regularly maintaining neatness of the gardens.
- Planned and planted items according to season and growing conditions.
- Stored plants in greenhouses and sheds to protect from frost.
- Sorted and graded harvests to enable correct processing and dispatch.
Administrator
GE Money Bank AS
RIGA
2008.08 - 2009.01
- Data entry
- Customer Calls (queries)
- Checking contracts and making adjustments
Administrator
IU Ungurkrasts
Cēsis
2007.06 - 2007.09
- Company Overview: (Hotel)
- Checking guests In/Out
- Telephoning (Making bookings)
- Customer queries
- (Hotel)
Education
Cesis Secondary School -
Cesis Secondary School
Cesis, Latvia 2005.09 - 2008.07
Alfreds Kalnins Cesis music school - Music Literature, Practical, Theory
Alfreds Kalnins Cesis music school
Cesis, Latvia 1999.09 - 2005.07
Krisjanis Valdemars Ainazi Primary School -
Krisjanis Valdemars Ainazi Primary School
Ainazi, Latvia 1996.09 - 2005.07
Skills
- Good Knowledge of Opera System
- Word
- Excel
- PowerPoint
- Use of Internet
- How To Communicate To People Under Stressful Situations
- Disability Awareness
- Essential Skills for Supervisors and Managers
- Customer Service
- Health and Safety Compliance
- Specimen collection
- Inventory management
- Recording data
- Drawing blood
- Data Entry
- Comforting anxious patients
Timeline
Phlebotomist ( Bank worker when needed )
Frimley Health NHS Foundation Trust
2024.02 - 2025.01
Phlebotomist
Frimley Health NHS Foundation Trust
2023.11 - 2024.01
Assistant housekeeper
Frimley Health NHS Foundation Trust
2020.10 - 2023.11
Supervisor
Heathrow/ Windsor Marriott Hotel
2012.04 - 2020.10
Housekeeping Floor Supervisor
24-7 Response
2011.10 - 2012.04
Room Attendant, Supervisor, Deputy Manager
Premier Inn
2010.04 - 2011.10
Horticultural worker
Thompson & Morgan
2009.02 - 2010.04
Administrator
GE Money Bank AS
2008.08 - 2009.01
Administrator
IU Ungurkrasts
2007.06 - 2007.09
Cesis Secondary School -
Cesis Secondary School
2005.09 - 2008.07
Alfreds Kalnins Cesis music school - Music Literature, Practical, Theory
Alfreds Kalnins Cesis music school
1999.09 - 2005.07
Krisjanis Valdemars Ainazi Primary School -
Krisjanis Valdemars Ainazi Primary School
1996.09 - 2005.07