Linda Ayodele
Didcot Oxfordshire,Oxfordshire
Summary
Dedicated professional with expertise in stress management, behaviour management strategies, and resilience under pressure. Demonstrates exceptional resourcefulness and provides emotional support and companionship through empathetic communication. Committed to person-centred care, aiming to enhance the well-being of individuals by leveraging strong interpersonal skills and a compassionate approach.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Senior support worker
Style Acre
Didcot, Oxfordshire
11.2023 - Current
- Escorted clients on external trips or appointments ensuring they received required services.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
- Reported on patients' health and mobility progress, maintaining excellent continuity of care.
- Monitored service user progress, escalating concerns for swift resolution.
- Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
- Protected confidentiality of client information according to Data Protection Act regulations.
- Collaborated closely with families of clients for provision of personalised care plans.
Country representative
Anglia Ruskin University
Chelmsford, Essex
04.2014 - 02.2024
- Coordinated logistics for visiting personnel from head office, ensuring seamless visit experiences.
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Collaborated effectively with diverse teams to achieve common goals.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Delivered outstanding customer experiences through attentive care and faultless service.
- Proactively contacted prospective customers to increase sales.
- Liaised with government officials regarding compliance matters, ensuring legal adherence.
- Implemented new marketing strategies, leading to improved brand awareness.
- Navigated complex regulatory landscape with comprehensive legislative knowledge.
Education
Master of Science - Human Resource Management
Anglia Ruskin University
Cambridge, Cambridgeshire 09.2010 - 06.2013
Skills
- Stress management
- Behaviour management strategies
- Resilience under pressure
- Resourcefulness
- Emotional support and companionship
- Person-centred care
- Empathetic communication
Timeline
Senior support worker
Style Acre
11.2023 - Current
Country representative
Anglia Ruskin University
04.2014 - 02.2024
Master of Science - Human Resource Management
Anglia Ruskin University
09.2010 - 06.2013
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