Summary
Work History
Skills
Languages
Interests
Timeline
Hi, I’m

Lina SALLAT

Summary

I am a highly motivated and enthusiastic individual seeking in aviation customer service. With a strong passion for the aviation industry and excellent interpersonal skills, I am eager to learn and contribute to a dynamic team.

Achieved heightened customer loyalty and satisfaction at Primark by resolving complaints with empathy and managing high-stress situations with professionalism. Demonstrates strong problem-solving abilities and excellent communication, alongside proficiency in Microsoft Office. A team player known for working well under pressure, enhancing team dynamics and customer service outcomes.

Work History

Primark

Customer Service Representative
01.2022 - 07.2022

Job overview

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Skills

Excellent communication and interpersonal skills

Languages

English
Bilingual or Proficient (C2)
French
Advanced (C1)
Arabic
Bilingual or Proficient (C2)

Interests

• Volunteering: Actively involved in community service, helping to organize events and assist people.

• Travel: Passionate about exploring new places and cultures, which has enhanced my adaptability and understanding of diverse backgrounds.

• Sports: Enjoy playing team sports, which has developed my teamwork and leadership skills.

Timeline

Customer Service Representative

Primark
01.2022 - 07.2022
Lina SALLAT