Lina Ahmad
London,UK
Summary
Dedicated professional with expertise in pharmacy support and OTC product handling, adept at managing customer relationships and ensuring compliance with safety and hygiene standards. Demonstrates strong interpersonal communication skills and a team-oriented mindset, facilitating multilingual client support. Proficient in inventory oversight, stock rotation, and point-of-sale transactions, with a keen attention to detail and task accuracy. Committed to maintaining confidentiality and data protection while pursuing opportunities to enhance operational efficiency within the pharmaceutical sector.
Overview
1
1
year of professional experience
Work history
Retail Assistant
Independent Retailer
London
12.2023 - 03.2025
- Delivered exceptional customer service, addressing client needs with professionalism and care.
- Assisted in pharmacy-related retail tasks including OTC product guidance under supervision.
- Supported accurate financial transactions, till management, and daily reconciliation.
- Maintained stock levels, ensured expiry compliance, and organized shelving to meet health standards.
- Collaborated with team members to streamline daily workflows and enhance service delivery.
- Fostered a welcoming and clean environment aligned with regulatory expectations.
Education
General Certificate of Secondary Education -
Skills
- Pharmacy Support & OTC Product Handling
- Customer Relationship Management
- Inventory Oversight & Stock Rotation
- Point-of-Sale (POS) Transactions
- Compliance with Safety & Hygiene Standards
- Confidentiality & Data Protection
- Strong Interpersonal Communication
- Attention to Detail & Task Accuracy
- Multilingual Client Support
- Team-Oriented Mindset
Languages
English
Advanced (C1)
Swedish
Proficient (C2)
Kurdish
Proficient (C2)
Turkish
Advanced (C1)
Timeline
Retail Assistant
Independent Retailer
12.2023 - 03.2025
General Certificate of Secondary Education -
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