HANNA SNIEZEK
Aberdeen
Summary
I am a friendly, hard working and motivated individual seeking an opportunity in a customer-facing role where I can continue to develop and learn new skills. I can be relied upon and have a sociable nature which allows me to build strong relationships with others. I am good at remaining calm under pressure and thrive in a fast-paced environment and always go above and beyond what is asked of me to deliver excellent customer service.
Overview
10
10
years of professional experience
Work history
Supervisor
Prezybox/Menkind
11.2025 - 01.2026
- As a supervisor, I was responsible for leading shifts and ensuring all daily tasks were completed to the highest standard. I made sure every team member understood their duties and supported them as needed to meet company expectations. I was also tasked with handling store and price changes, following the instructions provided by the company and effectively communicating them to the team. In addition to managing the store’s operations, I was responsible for overseeing opening and closing procedures, which included completing all necessary paperwork, cashing up, and performing bank runs. In addition to managing operations, I assisted with customer service by providing support, answering inquiries, and ensuring customers had a positive shopping experience. I helped maintain the store’s appearance, making sure it stayed clean, organized, and well-stocked to create an inviting environment for customers. My role also involved handling transactions, restocking merchandise, and collaborating with my team to ensure smooth daily operations and efficient workflow.
Supervisor
Claire's
06.2025 - 11.2025
- During my time at Claires, I gained valuable experience by independently managing the store on several occasions. My responsibilities included marking off deliveries, organizing the shop floor, operating the till, and ensuring all store procedures were followed for opening and closing, including banking and G4S pickups. In addition to these tasks, I took on further training, earning both my First Aid and Ear Piercing certificates, which allowed me to support the team in a broader capacity.
Kitchen Staff Member
Bagel Society
07.2023 - 10.2024
- I've had the opportunity to contribute to both the front and back of the house, with a primary focus on making coffee, preparing food items and serving customers. Beyond that, my role involved working closely with my team to maintain high product quality, strictly adhering to health and safety protocols, and ensuring efficient, timely service. Handling orders during peak hours has strengthened my ability to work under pressure while maintaining a steady and consistent workflow.
Cleaner
ACS
09.2022 - 08.2023
- This was a part-time job I held while pursuing my studies. I was responsible for cleaning and maintaining a space, either independently or as part of a team. This role enhanced my attention to detail, ensuring that every area was thoroughly cleaned and well-maintained. Additionally, working within a set time frame helped me develop efficiency and time management skills, allowing me to complete tasks effectively while maintaining high standards.
PSA
at Saint Stanislaw Kostka Polish School
08.2015 - 08.2023
- My responsibilities are to help children with their schoolwork, support all children between the ages of 4-10 with any difficulties they may be experiencing, and always keep children safe including their well-being. A key aspect of the job is to speak with other members of teaching staff from all levels as we work as part of a team to support the children.
Education
HNC - Childcare Practice, SVU 301 Communication
Hazlehead Academy
01.2022 - 1 2023
Skills
- First-Air qualified - I have taken a course with the British Red Cross and have a full first aid certificate
- Bilingual - I can fluently speak English and Polish
- Communication - I get along with others and have demonstrated excellent communication skills
- Adaptable – can manage multiple tasks at once and can get used to new people very quickly
- Teamwork – Excellent team player which I demonstrated through working alongside management and other team mates
- Leadership - I can lead the team I work with and ensure that everyone is doing their allocated job helping them when needed
REFERENCES
Available upon request.
Timeline
Supervisor
Prezybox/Menkind
11.2025 - 01.2026
Supervisor
Claire's
06.2025 - 11.2025
Kitchen Staff Member
Bagel Society
07.2023 - 10.2024
Cleaner
ACS
09.2022 - 08.2023
HNC - Childcare Practice, SVU 301 Communication
Hazlehead Academy
01.2022 - 1 2023
PSA
at Saint Stanislaw Kostka Polish School
08.2015 - 08.2023