Overview
Work History
Education
Skills
Timeline
Generic

Lily Webb

Melbourne

Overview

4
4
years of professional experience

Work History

Summer Host

Mecca Brands
10.2023 - Current
  • Increased sales by providing exceptional customer service and product knowledge.
  • Improved store appearance with effective merchandising and creative displays.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Streamlined checkout process by efficiently operating cash registers and POS systems.
  • Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.

Retail Sales Assistant

Cable
08.2022 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Bartender & Waitress

Our Boys & Girls
06.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Christmas Casual Retail Assistant

Tony Bianco
11.2021 - 01.2022
  • Maintained customer loyalty by expertly solving diverse problems.
  • Met customer needs through solution-oriented sales strategies.
  • Achieved numerous super-sales worth $500+
  • Managed 20+ customer calls per day
  • Stocked seasonal displays with high-demand items and frequently replenished merchandise.
  • Assisted customers with sales orders, returns and exchanges.
  • Greeted, welcomed and offered immediate assistance to store customers.
  • Delivered outstanding service to customers to help locate items and access backorder options for hot products.
  • Boosted sales through product promotion and direct customer engagement.
  • Packed online customer orders

Retail Assistant

Decjuba Pty Ltd
11.2020 - 06.2021
  • Checked retail spaces regularly to detect and handle any cleanliness problems
  • Backed up cashiers during busy periods to maintain top-tier customer service levels
  • Went above-and-beyond to help customers with merchandise needs or service problems
  • Assisted retail team with processing sales, packing orders, and delivering product to customer vehicles
  • Maintained displays with expertise in product merchandising and attention to detail on all organizational needs
  • Maintained revenue by attracting customers with attractive sales displays
  • Quickly connected with each customer to offer assistance and promote products
  • Helped customers find desired items and sizes by closely supporting each person throughout the buying process.

Education

Bachelor of Arts - Danish Culture & Media

University of Copenhagen
Copenhagen, Denmark
06-2025

Bachelor of Arts - Media And Communications

The University of Melbourne
Melbourne, VIC
06-2025

No Degree -

Trinity College
Melbourne, Australia
11-2024

High School Diploma -

Melbourne Girls Grammar School
South Yarra, VIC
11.2021

Skills

  • Visual Merchandising
  • Goal-Oriented
  • Building Rapport
  • Brand Awareness
  • Interpersonal skills
  • Multitasking
  • Social media savvy
  • Time management

Timeline

Summer Host

Mecca Brands
10.2023 - Current

Retail Sales Assistant

Cable
08.2022 - 05.2023

Bartender & Waitress

Our Boys & Girls
06.2022 - Current

Christmas Casual Retail Assistant

Tony Bianco
11.2021 - 01.2022

Retail Assistant

Decjuba Pty Ltd
11.2020 - 06.2021

Bachelor of Arts - Danish Culture & Media

University of Copenhagen

Bachelor of Arts - Media And Communications

The University of Melbourne

No Degree -

Trinity College

High School Diploma -

Melbourne Girls Grammar School

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Lily Webb