Lily-Rose Soane
Hampton,Middlesex
Summary
Organised and detail-oriented HR professional with 1.5 years of experience supporting human resources functions in fast-paced environments. Skilled in recruitment coordination, employee onboarding, maintaining personnel records, and assisting with payroll and benefits administration. Adept at fostering positive employee relations and ensuring compliance with company policies and employment laws. Strong communicator with a proactive approach to problem-solving and a commitment to contributing to a smooth and efficient HR operation.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Receptionist
Orleans Park School
Twickenham, Middlesex
2023.01 - Current
- Effective operation of the telephone switchboard system
- Maintaining the visitor sign in/out system
- Management of the main school email inbox
- Administration of school trips
- Management of the main school calendars
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Completed data entry tasks whilst adhering to strict deadlines.
- Appointment scheduling.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Collaborated with team members in organising company events.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Created agendas for meetings, prepared materials and took detailed notes.
HR Apprentice
Orleans Park School
Twickenham , Middlesex
2024.01 - 2025.06
- Streamlined HR operations by implementing automated systems.
- Developed induction programmes to integrate new staff into the organisation.
- Formulated exit strategies that preserved company reputation whilst addressing employee needs.
- Ensured legal compliance for all HR practices.
- Reduced absenteeism by introducing wellness programmes.
- Managed onboarding process for new hires ensuring a smooth transition.
- Implemented diversity initiatives, promoting an inclusive work environment.
- Managed payroll operations to ensure timely payments.
- Handled employee relations issues, resolving conflicts effectively.
- Maintained employee records with utmost confidentiality.
- Supported management with decision-making through comprehensive HR reports.
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
Cabin Crew
British Airways
London Gatwick
2022.06 - 2022.12
- Ensure passenger safety and comfort throughout every flight
- Conduct pre-flight safety checks, delivering safety briefings
- Provide exemplary customer service
- Attending to passenger needs- serving meals and refreshments
- Manage in-flight issues/ emergencies with professionalism and efficiency
- Excellent communication skills and teamwork
Care Assistant
Boutique Care Homes
Shepperton
2021.02 - 2021.12
- Provide essential support to residents who required assistance with daily activities
- Help residents with personal care tasks such as bathing, dressing, and grooming
- Assist with mobility and meal preparation
- Maintain a clean and safe environment
- Monitor the health and emotional wellbeing of residents
- Build strong, trusting relationships with residents and their families
Education
Level 3 HR Support CIPD Foundation Certificate - HR
BPP
London 2024.01 - 2025.06
A Level and BTEC Level 3 National Diploma - Sociology, Extended Project, BTEC Level 3 National Diploma Level 3
Esher College
Esher 2020.09 - 2022.08
GCSE'S -
Turing House School
Teddington 2015.09 - 2020.08
Skills
- Recruitment and Selection
- Performance Management
- Data Analysis
- Employee Training and Development
- Google Workspace & Microsoft Office
- Diary Management
- Administrative Skills
- Data Entry
- Multi-line Telephone Systems
- Customer Service
- Flexible
- Conflict Resolution
Timeline
HR Apprentice
Orleans Park School
2024.01 - 2025.06
Level 3 HR Support CIPD Foundation Certificate - HR
BPP
2024.01 - 2025.06
Receptionist
Orleans Park School
2023.01 - Current
Cabin Crew
British Airways
2022.06 - 2022.12
Care Assistant
Boutique Care Homes
2021.02 - 2021.12
A Level and BTEC Level 3 National Diploma - Sociology, Extended Project, BTEC Level 3 National Diploma Level 3
Esher College
2020.09 - 2022.08
GCSE'S -
Turing House School
2015.09 - 2020.08