Lily Robinson
Oldham,United Kingdom
Summary
Dynamic professional with expertise in communication and organizational skills. Proven ability to thrive in fast-paced, high-pressure environments. Quick learner with a track record of applying new knowledge effectively to achieve high standards. Committed to ongoing training and development to upkeep knowledge relevant to the role.
Overview
2
2
years of professional experience
Work history
Bartender
Oldham Rugby Union
Oldham, Lancashire
02.2025 - Current
- Engaged with customers to provide excellent service and enhance their experience.
- Trained new staff members on bar procedures and customer service standards.
- Resolved customer complaints and ensured satisfaction through prompt service recovery.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Handled cash transactions of up to £8,000 securely minimising risk of theft or fraud.
Kitchen staff member
Dog and Pheasant
Oldham, Lancashire
10.2023 - Current
- Ensured efficient kitchen operations during peak hours, cooking and serving up to 60 meals nightly.
- Enhanced workflow by collaborating effectively with kitchen teams.
- Participated in training courses to develop professional skills relevant to role.
- Maintained smooth service through strong communication skills and teamwork.
- Executed multi-tasking strategies to meet strict deadlines.
Sales representative
The Omnia Organisation
Manchester, Lancashire
06.2024 - 08.2024
- Assisted customers by answering queries and providing product information.
- Developed knowledge of features and benefits of various products offered.
- Maintained accurate records of over 200 customer interactions and transactions daily.
- Engaged with customers to understand their needs and suggest suitable solutions.
- Participated in training sessions to improve sales techniques and product knowledge.
Education
T-level - Legal Services and Business
Oldham College
Oldham 09.2024 -
Skills
- Organizational skills
- Communication skills
- Attention to detail
- Microsoft Office proficiency
- Continuous development commitment
Timeline
Bartender
Oldham Rugby Union
02.2025 - Current
T-level - Legal Services and Business
Oldham College
09.2024 -
Sales representative
The Omnia Organisation
06.2024 - 08.2024
Kitchen staff member
Dog and Pheasant
10.2023 - Current
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