Lily Payne
Menstrie
Summary
Experienced Shift Supervisor and service professional with a strong background in managing high-pressure environments and leading teams. Demonstrates exceptional organizational skills, time management, and a strong commitment to creating a positive and welcoming atmosphere for both staff and customers. Recognized for outstanding performance and dedication.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Company
06.2022 - 02.2024
- Managed staff operations in a fast-paced environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed inventory and ordered supplies to keep location well stocked.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Recognized as Partner of the District in 2022
Server
Brewhemia
04.2024 - Current
- Provided high-quality customer service in a fast-paced environment.
- Served food and beverages promptly with focused attention to customer needs.
- Balanced multiple tasks efficiently, ensuring orders were completed on time even during rush periods.
- Bussed and reset tables to keep dining room and work areas clean.
Au Pair
N/A
03.2024 - Current
- Provided care and support for a family, managing daily routines and activities.
- Sharpened my organizational and multitasking skills in a dynamic setting
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
Education
High School Diploma -
Harry Ainlay Highscool
Edmonton, Alberta06.2021
Skills
- Leadership & Team Management
- Problem Solving in Fast-paced Settings
- Communication Skills
- Conflict Resolution
- Time Management
- Organizational Skills
- Inventory & Cash Management
- Creating Positive Work Environments
- Stress Management
Timeline
Server
Brewhemia
04.2024 - Current
Au Pair
N/A
03.2024 - Current
Shift Supervisor
Starbucks Coffee Company
06.2022 - 02.2024
High School Diploma -
Harry Ainlay Highscool
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