Hi, I’m
Lily Page
Ottershaw,Surrey
Summary
Outgoing and friendly person delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
Overview
1
year of professional experience
5
years of post-secondary education
1
Certification
Work History
The Farm ShopLyne
Sales Associate
01.2022 - 01.2023
Job overview
- I gained my first job as soon as I could and was searching for months until I came across this role
- At the age of 15 I had learned leadership skills, made lifelong friends and built pride in executing my role to the highest of standards.
- Trained, mentored and supported junior sales staff.
- Kept thorough product and service knowledge, demonstrating features on client request.
- Delivered superior customer service by making information readily available and actively listening to customer needs and concerns.
Apex Prime CareSunbury-on-Thames, Surrey
Care Assistant
07.2021 - 08.2021
Job overview
- I completed 20 hours of voluntary care services to elderly and hospitalized people
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Optimized patient satisfaction through compassionate, considered care and communication.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- I also formed friendships with the people I was caring for and built them more everyday
- Following this role I was offered a job due to the clients requesting I came back because of the connections we had created.
Education
Jubilee High School, Addlestone
GCSEs
09.2018 - 06.2023
University Overview
- Predicted grades based upon Mock Results/ Art & Design- 6 Philosophy & Ethics- 8 Dance-9 History-8 French- 7 English Literature-9 English Language-8 Mathematics- 6 Biology-7 Chemistry-7 Physics-5
Skills
- Document production and editing
- Verbal and written communication
- Decision-Making
- Problem-Solving
- Self-Motivated
- Data collection and analysis
- Web-based reporting tools
Languages
English
Native
French
Intermediate
Certification
Bronze Duke Of Edinburgh award
completed in 2021
Timeline
Sales Associate
The Farm Shop
01.2022 - 01.2023
Care Assistant
Apex Prime Care
07.2021 - 08.2021
Jubilee High School
GCSEs
09.2018 - 06.2023
Bronze Duke Of Edinburgh award
completed in 2021
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