Lily Mcgowan
Gretton,Northamptonshire
Summary
Although I've only had experience in this field whilst training, previous jobs have taught me many skills relevant for this job, such as being friendly and outgoing with a knack for creating memorable customer experiences and ensuring smooth service. I also developed skills in communication and teamwork, being able to adapt quickly to new environments. I am also ready to bring energy and dedication, offering strong communication skills with keen ability to engage with diverse customers. I have also gained knowledge about maintaining a clean and organised work environment, ensuring smooth operations.
As well as this, my own personal life experiences have taught me patience, resilience and courage which I feel are all needed for this job role.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Bartender
The Bluebell Inn
Gretton, Northamptonshire
06.2024 - Current
- Maintained cleanliness and organisation of bar area to ensure a welcoming environment.
- Engaged with customers to create a friendly and enjoyable atmosphere at the bar.
- Created an inviting atmosphere through friendly interaction with customers.
- Checked identification of customers to ensure legal drinking age compliance.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Assisted customers with menu selections and provided recommendations for drinks.
- Operated point-of-sale systems efficiently to process transactions accurately.
Babysitter
Family and Friends
Gretton, Northamptonshire
01.2023 - Current
- Implemented behaviour management techniques to promote positive interactions and conflict resolution.
- Prepared nutritious meals and snacks, catering to individual dietary needs and preferences.
- Assisted children with homework and other academic tasks to reinforce learning outside of school.
- Supervised children during playtime and educational activities to ensure safety and engagement.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
- Built strong relationships with families through trust and outstanding communication skills resulting in long-term babysitting contracts.
- Read stories and lead activities to help children build foundational learning skills.
- Role-modelled desired behaviours, habits and actions.
Student trainee
Christine Blundell Makeup Academy
London, Greater London
09.2025 - 12.2025
- Collaborated with peers to complete various physical projects such as wig designs, makeup looks and prosthetic applications.
- Observed experienced tutors perform demonstrations in their specialty which we then had to copy.
- Assisted in daily operations by supporting team members with various tasks.
- Organised materials and resources to facilitate efficient workflow and productivity.
- Maintained cleanliness and orderliness of work areas to ensure safety standards.
- Participated in training sessions to develop skills and knowledge relevant to the role.
- Practiced on real models after training on either myself, wig blocks, or my peers.
Waitress
The Falcon Hotel
Uppingham, Rutland
06.2023 - 10.2023
- Provided exceptional customer service by ensuring timely delivery of food and drinks.
- Maintained cleanliness and organisation of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Delivering food and essentials to hotel rooms.
- Taking out bins and delivering laundry.
- Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.
- Promoted daily specials and limited-time offerings to increase sales.
- Facilitated table settings and arrangement for optimal space utilisation.
- Conducted inventory checks regularly to maintain stock levels.
- Processed payments efficiently while ensuring accuracy in transactions and handling cash securely.
Education
A-Levels - Business BTEC
Oakham School
Rutland 09/2023 - 06/2025
A-Levels - Religion and Philosophy
Oakham School
Rutland 09/2023 - 06/2025
A-Levels - Art
Oakham School
Rutland 09/2023 - 06/2025
Skills
- Health and safety standards
- Availability for night shifts
- Emotional intelligence
- Poise during challenges
- Optimistic mindset
- People skills
- First aid training
- Tea and coffee preparation
- Cleaning protocols
- Verbal communication
- Energetic attitude
Affiliations
- Drawing and Painting
- Exploring art museums
- Reading
- Makeup and hair
Certification
I achieved a TEFL certificate to be able to teach English as a foreign language in May 2024.
Accomplishments
I travelled to Kenya to help to repair an underprivileged school located on the southern coast of Kenya. Whilst there, I also built furniture and repainted walls, as well as donating clothes and educational resources for Keystage 1, 2 and 3 children
Timeline
Student trainee
Christine Blundell Makeup Academy
09.2025 - 12.2025
Bartender
The Bluebell Inn
06.2024 - Current
Waitress
The Falcon Hotel
06.2023 - 10.2023
Babysitter
Family and Friends
01.2023 - Current
A-Levels - Business BTEC
Oakham School
09/2023 - 06/2025
A-Levels - Religion and Philosophy
Oakham School
09/2023 - 06/2025
A-Levels - Art
Oakham School
09/2023 - 06/2025