Lily McCaffrey
Hove,East Sussex
Summary
Dedicated employee with 3+ years of experience in retail and food establishments. Recognised for my ability to communicate with customers, provide exceptional service, as well as the ability to work well under a high stress kitchen environment. I am always ready to help customers and team members; with a strong work ethic and a commitment to excellence. I am confident that my skills and experience make me an asset to any team.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Retail volunteer
Barnardo's
Hove
05.2021 - 01.2023
- Operated the till
- Steamed and hung out clothes in store
- Cleaned the store
- Put out products and labelled them
- Interacted with a broad demographic of customers.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Served customers to drive sales and deliver top-quality experiences.
- Organised displays to promote inventory and encourage customer purchases.
Crew Member
Smashburger
Brighton
06.2022 - 09.2023
- Prepped ingredients
- Used fryers
- Trained in food safety and hygiene practices.
- Operated cash register to take payments and process orders.
- Prepared products following restaurant portion and presentation standards.
- Flexibly took on various roles to support workflow.
- Prepared food and beverages within target timeframes.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Processed Uber and Deliveroo orders
- Ran orders from kitchen to dining areas.
Volunteer worker
Brighton Toy and Model
Brighton
06.2022 - 06.2023
- Handled cash
- Created children activities based on museum exhibition
- Helped with social media marketing
- Assisted in gift shop , greeting customers and promoting merchandise.
- Gave tours and talks to visitors about exhibitions, providing comprehensive knowledge.
- Processed tickets and group bookings using TicketSource's box office software .
- Engaged with guests regarding current and permanent exhibitions taking place.
Team member
Gregg's
Brighton
05.2020 - 09.2021
- Handled cash
- Prepared food and beverages for customers
- Worked under pressure.
- Offered exceptional customer service with strong product knowledge .
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Demonstrated proper food handling and safety standards.
- Remained flexible to cover shifts and work overtime as required.
- Prioritised tasks to contribute to seamless team workflows and reduce impact of obstacles.
Education
A-Levels -
Newman College
Brighton, Brighton and Hove 09.2021 - 06.2023
GCSEs -
King's School Hove
Hove, Brighton and Hove2021
Skills
- Expert organisational skills
- Excellent interpersonal skills
- Celebrated conflict resolution sensibilities
- Exceptional time management
- Cash handling
- Store merchandise stocking
Timeline
Crew Member
Smashburger
06.2022 - 09.2023
Volunteer worker
Brighton Toy and Model
06.2022 - 06.2023
A-Levels -
Newman College
09.2021 - 06.2023
Retail volunteer
Barnardo's
05.2021 - 01.2023
Team member
Gregg's
05.2020 - 09.2021
GCSEs -
King's School Hove
Similar Profiles
Jack EvansJack Evans
Store associate at Barnardo'sStore associate at Barnardo's
Afia NasirAfia Nasir
Charity shop volunteer at Barnardo'sCharity shop volunteer at Barnardo's
Miles SmithMiles Smith
As and When Youth Worker at Barnardo'sAs and When Youth Worker at Barnardo's