Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Lily May Goodwin

Stafford,Staffordshire

Summary

Retail specialist with extensive customer service experience and strong communication skills. Demonstrated problem-solving abilities in high-pressure environments. Seeking to leverage expertise in a long-term marketing career.

Overview

5
5
years of professional experience

Work history

Casual sales assistant

M&S food hall
Stafford, Staffordshire
2025.09 - 2025.12
  • Oversaw cold chain stocking processes to ensure product quality and availability.
    Managed cash handling and self-service tills to optimise customer transactions.
    Cultivated strong relationships with staff and regular customers to enhance service experience.

Retail Assistant

Sports direct Frasers Group plc
Stafford, Staffordshire
2024.11 - 2026.04
  • Delivered exceptional service to enhance customer satisfaction.
  • Cultivated strong relationships to foster repeat business.
  • Managed sales and transactions to secure consistent commission earnings.
  • Sidenote: career break January - April for travelling.

Hair Dressing Assistant

Envy Hair Salon Stafford
Stafford
2023.07 - 2024.11
  • Supported a team of five hairdressers in providing exceptional customer service.
    Managed drink service for clients to enhance their experience.
    Facilitated hair washing and drying processes to assist stylists.
    Oversaw inventory replenishment to maintain stock levels.

PR work experience

Edson Evers PR
Stafford, Staffordshire
2024.05 - 2024.05
  • Assisted public relations teams in content creation for various clients like Bostik.
    Participated in meetings to support discussions on PR strategies and methods.
    Contributed to project activities by collaborating with team members across departments.

Play Co-ordinator

The Play Shed
Stafford, Staffordshire
2021.06 - 2023.06
  • Managed party events, ensuring smooth operations.
    Assisted in preparing and serving food in a timely manner.
    Maintained cleanliness of dining and kitchen areas.
    Gained barista skills through hands-on training.

Floor staff member

Mumbos Jumbos
Terrigal , NSW , Australia
2026.01 - 2026.04

Provided welcoming customer service to enhance guest experience.

Seated customers and presented menus along with special offers.

Served food and drinks during day and late-night shifts while maintaining cleanliness of bar and dance floor.

Monitored patrons to ensure a safe environment as the evening progressed.

Utilised basic bar skills to prepare drinks efficiently.

Education

GCSE - English literature, English language, Maths, Science, Religious Education, French, Geography, Food tech, Business, Psychology, Business Studies, Economics

Blessed William Howard
England

A level -

Blessed William Howard
England

Skills

  • Sales commission strategies
  • Diverse role multi-tasking
  • Retail management operations
  • Relationship building with customers
  • Cash handling proficiency
  • Barista skills and techniques
  • Food service preparation
  • Adaptability in fast-paced environments
  • Problem resolution for customers
  • Brand social media creation
  • Marketing through social media

Affiliations

  • travelling
  • gym and fitness
  • content creation
  • social media management
  • photography
  • trend spotting

Timeline

Floor staff member

Mumbos Jumbos
2026.01 - 2026.04

Casual sales assistant

M&S food hall
2025.09 - 2025.12

Retail Assistant

Sports direct Frasers Group plc
2024.11 - 2026.04

PR work experience

Edson Evers PR
2024.05 - 2024.05

Hair Dressing Assistant

Envy Hair Salon Stafford
2023.07 - 2024.11

Play Co-ordinator

The Play Shed
2021.06 - 2023.06

GCSE - English literature, English language, Maths, Science, Religious Education, French, Geography, Food tech, Business, Psychology, Business Studies, Economics

Blessed William Howard

A level -

Blessed William Howard
Lily May Goodwin