Lily Matavesi

• Founded and led a premium rum brand from concept to launch, overseeing every stage of business development including branding, legal compliance, and supply chain setup including all administrative duties.
• Researched and partnered with a suitable distillery, collaborating on flavour profiling to create a unique product aligned with the brand vision.
• Managed all legal and licensing requirements for alcohol production and distribution, ensuring full compliance with relevant regulations.
• Designed and implemented packaging solutions, from sourcing materials to overseeing label design and final presentation.
• Organised and ran public and private tasting events to grow brand awareness and drive sales.
• Managed a small team, assigning roles, setting targets, and supporting individuals to perform effectively.
• Oversaw customer service, sales, and day-to-day operations, including processing payments, handling invoices, and liaising with suppliers and clients.
• Built efficient administrative systems to keep track of orders, stock levels, and communications, ensuring smooth and professional business operations.

• Founded and built a successful mobile coffee business from the ground up, managing all aspects of operations including logistics, marketing, customer service, and finance.
• Secured regular pitches and developed a strong, loyal customer base through consistent service, attention to detail, and professional presentation.
• Maintained accurate financial records, managed inventory, and ensured compliance with health and safety regulations.
• Built an efficient system for daily operations, tracking supplies, managing bookings, and handling customer enquiries.
• Successfully sold the business at a profit, with a strong brand reputation and consistent earnings.
• Demonstrated excellent time management, organisation, and the ability to work under pressure - skills directly transferable to a structured administrative role.
• Sold the business to move to France for Husband work

• Focused on raising my family while maintaining involvement in community and volunteer work

• Oversaw all day-to-day operations of a busy hotel and restaurant, ensuring high standards of service, cleanliness, and guest satisfaction working under pressure using my strong interpersonal skills on a daily basis.
• Managed a cross-functional team including front-of-house, kitchen, housekeeping, and administrative staff - responsible for recruitment, training, and performance management.
• Responsible for all administrative tasks along with financial oversight including invoicing.
• Handled bookings, client communications, and event planning, providing a seamless experience for both individual guests and corporate clients.
• Developed and implemented systems for stock management, staff scheduling, and health and safety compliance.
• Regularly liaised with suppliers, contractors, and service providers to manage relationships and ensure quality standards were met.
• Led marketing initiatives including promotions, social media campaigns, and partnership events to drive customer engagement and growth.
• Demonstrated strong organisational and administrative skills, with a focus on accuracy, professionalism, and smooth operational flow.

My responsibilities at The St. Agnes Hotel varied while working here part time during college. Working my way up and leaving the position as General Manager