Lily Little

Supported conservation of showrooms and visitor routes around the castle on St Michaels Mount. Maintained cleanliness of staff rooms, toilets, and work areas.

• Assisted in preparing historic showrooms to high standards during holiday cover over two seasons.
• Assisted on special event needs, provided customized service for parties in the evening that were held in the castle.
• Managed table settings for enhanced dining experience.
• Ensured cleanliness of dining area by promptly clearing tables after guest departure.

• Assisted in stock replenishment to maintain store appearance.
• Participated in seasonal sale preparations by arranging promotional displays strategically.
• Handled transactions, maintaining accurate till records.
• Cashing up at the end of the day.
• Rotated stock periodically, reducing instances of expired or outdated inventory.
• Supported team members for improved operational efficiency.
• Maintained clean shop floor, promoting a welcoming environment.
• Handled cash register operations efficiently, minimising queue lengths at checkouts.
• Provided coverage during peak times to manage customer flow effectively.
• Delivered excellent customer service by answering queries and providing product information.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.