Lily Gray
Hertford,Hertfordshire
Summary
I am a highly motivated, resourceful individual, striving to achieve valuable industry experience. As a current A-level student studying Business, Art, and English Literature, I bring creativity, communication skills, and logical business reasoning to every opportunity. I am keen to transfer my enthusiasm and adaptability to a degree apprenticeship where I can contribute to an organisation's success, and grow professionally.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Housekeeping Assistant
Signature Care Homes
Hertford, UK
2023.10 - 2025.03
- Delivered outstanding customer service to a diverse clientele, enhancing my communication skills
- Maintained high standards of cleanliness, ensuring a safe and welcoming environment for residents and visitors
- Organised inventory and reported stock levels efficiently
- Collaborated with management to prioritise tasks and ensure timely completion
- Greeted and assisted guests with a friendly and proactive approach, demonstrating my ability to anticipate needs
Quantity surveying and construction coordination
LDD Construction
London
2025.02 - 2025.02
- Shadowed construction professionals to understand project workflows and site management practices
- Supported organisational tasks, ensuring equipment and materials were properly stored and managed
Creative Content Intern
Yodo Creative
London
2024.04 - 2024.04
- Assisted in brainstorming and developing creative content ideas, aligning with client branding and objectives
- Supported the design and editing of promotional materials, gaining hands on experience with industry standard tools
- Collaborated with team members on social media campaigns, learning about audience engagement strategies
- Observed client meetings, gaining insight into project planning and client communication
Food and Beverage Assistant
Essendon Country Club
Hertfordshire
2023.08 - 2023.01
- Delivered exceptional hospitality during high-pressure events, demonstrating adaptability and teamwork
- Processed transactions accurately, showcasing attention to detail and trustworthiness
- Resolved customer complaints with professionalism, enhancing overall satisfaction
- Suggested tailored menu options to clients, reflecting understanding of customer preferences and trends
- Supported food preparation and maintained compliance with safety and hygiene standards
Education
GCSEs -
Simon Balle All-through School
Hertford, Hertfordshire 2018.09 - 2023.07
A Level Studies - Business Studies, English Literature, Art and design
Simon Balle All-through School
Hertford, Hertfordshire 2023.09 - 2025.05
Accomplishments
During my time at Bentley house care home, I was voted for the "Purple Heart Award", to acknowledge my patience and the memorable level of customer service I delivered.
Timeline
Quantity surveying and construction coordination
LDD Construction
2025.02 - 2025.02
Creative Content Intern
Yodo Creative
2024.04 - 2024.04
Housekeeping Assistant
Signature Care Homes
2023.10 - 2025.03
A Level Studies - Business Studies, English Literature, Art and design
Simon Balle All-through School
2023.09 - 2025.05
Food and Beverage Assistant
Essendon Country Club
2023.08 - 2023.01
GCSEs -
Simon Balle All-through School
2018.09 - 2023.07