Lily Frew
Ayrshire,Scotland
Summary
Experienced medical writer & editor bridging the gap between complex health data and user-centric content. Expert in research, leading editorial workflows, and cross-functional collaboration. Passionate about creating empathetic content that reduces barriers to health information.
Overview
2
2
Languages
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Editor I
RVO Health
2023.03 - 2026.08
- Leading the editorial strategy of Optum Perks, serving as the sole editorial writer responsible for content production, quality, and brand alignment
- Monitoring page performance to gain insights into article performance and engagement and pitch content based on real data
- Partnering closely with Marketing, Product, and SEO teams to design and implement content funnels that successfully drive users to Perks products like Online Care
- Translating complex FDA prescribing information, clinical trial data, and drug monographs into highly accessible, patient-centric educational articles for a massive consumer audience
- Monitoring real-time drug developments, FDA approvals, and pharmaceutical updates to ensure content accuracy, safety, and relevance in a fast-paced medical news cycle
- Designing and implementing lessons for Healthline's Daily Dose and contributing to condition guides relating to GLP-1s and migraine management
English Editor Group Leader
MDPI
2021.06 - 2023.03
- Line managing a team of editors, driving performance management, quality assurance, and professional development to ensure high-quality publishing standards
- Handled cross-functional operations, including recruitment, hiring pipelines, and resource allocation for the editorial department
- Refined complex scientific research manuscripts from multilingual authors, optimising clarity, accuracy, and adherence to international publishing standards
- Trained new staff members and the freelance team to consistently high standards
- Conducted oral English tests for colleagues in China
- Created varied training content in different formats, including physical documents, slide decks, and video presentations
- Led a project involving overhauling an old training system to better suit the company’s needs
- Upheld the company style guide across all published materials, maintaining consistency.
English Teaching Assistant in France
British Council
Strasbourg, France
2019.09 - 2020.05
- Created and delivered lessons on English language and culture in different formats to classes of up to 30 French students at a time, both on my own and providing support to English teachers
- Worked one-on-one with individual students to prepare them for their exams
- Created a lunchtime conversation club to foster a positive learning environment for enhanced engagement
- Tailored coursework based on individual learning styles for ideal pupil comprehension
- Followed a core curriculum to create lessons in my own time
- Ensured safe and inclusive classroom environment adhering strictly to school policies
- Improved my English and French skills to connect with students at their level, wherever that may be
Education
BA(Hons) - Psychology and French
University of Strathclyde
Glasgow 2016.09 - 2021.06
Skills
- Creative strategy
- Line management
- Translating research
- Empathetic content
- Article structuring
- Project coordination
- Editorial judgment
- WordPress handling
- Brand voice maintenance
- Reader engagement
- Project management
Key projects
- GLP-1 Action Guide for Healthline
- Migraine Action Guide for Healthline
- Editorial support for GLP-1 prescribing on Optum Perks Online Care
LANGUAGES
English (Native)
French (B2)
OTHER WORK EXPERIENCE
- Customer assistant experience with Tesco
- Language Ambassador volunteer for the University of Strathclyde
- Guitar tutoring
References
References available upon request.
Timeline
Editor I
RVO Health
2023.03 - 2026.08
English Editor Group Leader
MDPI
2021.06 - 2023.03
English Teaching Assistant in France
British Council
2019.09 - 2020.05
BA(Hons) - Psychology and French
University of Strathclyde
2016.09 - 2021.06