Summary
Overview
Work history
Education
Skills
References
Volunteering experience
Community Service
Affiliations
Timeline
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Lily Chadwick

Chester,Cheshire

Summary

Results-oriented marketing professional with expertise in brand development, digital marketing, and SEO. Utilises marketing automation and data analysis to enhance campaign performance. Specialises in social media advertising, email marketing, and video production to boost engagement and sales. Focused on identifying niche markets and optimising customer acquisition through effective sales funnels.

Overview

6
6
years of professional experience

Work history

Sales and marketing apprentice

Edge Computers/Altitude Aluminium
Chester
2026.01 - Current
  • Running social media pages, including Facebook and LinkedIn
  • Using Canva, Adobe and other content creation software
  • Using Wix to develop websites
  • Email marketing campaigns through CRMs like HubSpot
  • Lead generation through outbound cold calling
  • Collaborated on email marketing campaigns for enhanced customer engagement.
  • Developed engaging content for various social media platforms, improving customer engagement.
  • Implemented SEO techniques in content creation, boosting website traffic.
  • Used analytical tools for comprehensive social media reporting, aiding strategic decisions.
  • Tracked performance metrics to provide actionable insights on campaign effectiveness.
  • Conducted thorough testing and debugging for seamless user experience on all browsers.
  • Conducted competitor analysis to identify market opportunities and threats.
  • Assisted in organising trade shows to increase company visibility.
  • Contributed to blog content creation, raising brand profile among target audience.
  • Collaborated on budget planning processes whilst maintaining cost efficiency measures.
  • Developed and implemented marketing campaigns to amplify brand awareness.
  • Improved search engine rankings through diligent SEO practices.
  • Developed and executed a strategic plan to regularly update social media channels with engaging content. with regular, engaging updates.
  • Managed customer database to improve targeted marketing efforts.

Sale’s assistant

TJX company
Chester
2024.01 - 2025.01
  • Developed customer service skills to enhance customer satisfaction
  • Trained in Jewellery Department, refining skills to meet needs of high-end clientele
  • Optimised stock layout to adhere to 'flowing' rules, improving product accessibility
  • Completed training in various departments, enhancing skills across multiple functions.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Improved customer service by efficiently handling queries and complaints.
  • Trained new staff members, fostering a supportive working environment.
  • Delivered exceptional after-sales service, encouraging repeat business.

Sale’s Assistant

JD sports
Broughton, Flintshire
2023.01 - 2024.01
  • Gave a bespoke experience to every customer
  • Paid very close attention to detail whilst maintaining the shop floor on both textiles and footwear
  • Trained on all areas of the establishment showing ability ability to adapt and change
  • Handled customer queries
  • Trained other staff members on multiple areas of the store
  • Gained significant sales experience due to the store's high demand of selling “Crep” products
  • Offered personalised shopping advice to enhance customer experiences.
  • Utilised excellent communication skills to provide detailed product information.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Assisted customers with product selection for optimal satisfaction.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Glass collector/ Server

Chester Football Club
2021.01 - 2023.01
  • Maintained a positive and clean atmosphere in the bar at all times
  • Handled customer queries and provided solutions to problems as quickly and efficiently as possible
  • Trained new staff members
  • Ensured customers' wait times were at a minimum
  • Assisted in inventory management, ensuring sufficient availability of clean glassware at all times.
  • Provided clean, ready-to-use glassware by diligent collection, washing, and restocking duties.
  • Executed additional duties as required, demonstrating flexibility and commitment.
  • Contributed positively to team dynamics ensuring a harmonious working environment.
  • Offered assistance to bar staff during peak hours to maintain smooth operation.

Waitress

Leslie’s Bistro
Chester, Cheshire
2021.01 - 2023.01
  • Provided a clean and welcoming environment for all customers
  • Gave friendly customer service to ensure everyone’s time was as easy as possible
  • Kept the back of house clean and clear for other servers
  • Delivered meals to multiple residents ensuring they were all looked after and cared for before leaving
  • Met special dietary requests with careful preparation and presentation of dishes.
  • Provided top-notch service to customers, improved overall dining experience.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Enhanced guest satisfaction through attentive and prompt service.

Education

3 A-Levels - English Literature, History, Psychology

Christleton High School
Chester, Cheshire
1 2023 - 1 2025

9 GCSEs - Mathematics, English

The King’s School Chester
Chester, Cheshire
1 2018 - 1 2023

Skills

  • Digital marketing
  • Social media management
  • Social media advertising
  • Email campaigns
  • PPC campaigns
  • SEO implementation
  • Data analysis tools
  • Marketing automation software
  • Brand strategy
  • Market identification
  • Sales funnels
  • Copywriting
  • Video production
  • Strategic selling
  • Service-Oriented mindset

References

References available on request

Volunteering experience

Lower school teaching, Volunteer Mentor, 2023, 2025, Providing one-to-one support to students from the lower school who particularly struggle with concentration and maths., Finding resolutions to problems that the child would provide, Finding ways to make maths simpler and also finding the best ways to explain mathematical concepts

Community Service

Hospice Charity events, Multiple Locations, 2023, Ongoing, Sparkle walk, Backford village fete, Introduce people to the community, Hospice dog walk, Hospice 7 locks walk

Affiliations

  • Reading
  • Hiking
  • Disc Jockeying
  • Weight Lifting

Timeline

Sales and marketing apprentice

Edge Computers/Altitude Aluminium
2026.01 - Current

Sale’s assistant

TJX company
2024.01 - 2025.01

Sale’s Assistant

JD sports
2023.01 - 2024.01

Glass collector/ Server

Chester Football Club
2021.01 - 2023.01

Waitress

Leslie’s Bistro
2021.01 - 2023.01

9 GCSEs - Mathematics, English

The King’s School Chester
1 2018 - 1 2023

3 A-Levels - English Literature, History, Psychology

Christleton High School
1 2023 - 1 2025
Lily Chadwick