Sarah Bell
Liverpool,Merseyside
Summary
Self-motivated with proven leadership, organisational and customer relations skills. Professional with history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.
Excellent communicator with both colleagues and employers and students, having a friendly and professional approach.
Experienced in teaching and employer engagement, creating and closing sales opportunities to a range of employers and individual customers, both in Educational and retail settings. Detail-orientated and analytically minded individual with work experience in Apprenticeship business development. Excels in fast-paced environments with challenging deadlines. Demonstrates excellent interpersonal and communication skills to establish connections and trust with stakeholders.
Overview
37
37
years of professional experience
Work history
Sales Executive
St Helens College
St Helens , Merseyside
08.2023 - Current
- Maintaining Employer Engagement from initial contact until sign up.
- Building long-term relationships with employers.
- Achieving and exceeding sales targets in line with employer growth across all products and services.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Generating new leads and opportunities to maximise revenue.
- Analysing industry and competitor trends to enhance sales strategy.
- Represent college at events.
- Working with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
- Sound understanding of all Apprenticeship Standards delivered.
- Completing enrolment documentation.
- Identify and develop relationships with employers to understand workforce development needs.
- Ensure business activity meets ESFA funding guidance, apprenticeship rules and internal compliance.
- Liaise with Assessors, Curriculum staff and Directors.
Business Development & Apprentice Recruitment
St Helens College
WA101PP, MERSEYSIDE
08.2022 - 08.2023
- Maintained employer records in college systems, ensuring streamlined data processes for maximum efficiency.
- First point of contact for Business and Apprenticeship enquiries.
- Planning and organising Apprentice Pre-Enrolment
- Developing effective relationships with Employers and Apprentice.
- Giving Initial advise and Guidance to both Employers and potential Apprentices.
- Attending open events and schools events promoting Apprenticeships.
- Assessing learner skills/experience and suitability of relevant course, taking prior learning into account.
- Completing enrolment documentation.
- Adjusted quickly to new environments, working confidently with minimal supervision.
Enquiry Administrator
St Helens College
St Helens, Merseyside
01.2020 - 08.2022
- Dealing with enquiries
- Providing information, advice and guidance
- Compiling reports, producing letters, maintaining records accurately, using college database and Microsoft packages.
- Compiling financial evidence to support bursary applications.
- Approving bursary applications
- Calculating bursary payments to external childcare providers and to students.
- Assisting with recruitment events
- Liaising with colleagues both internally and externally ensuring that services are efficient and responsive
- Increased customer satisfaction by resolving issues.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Managed daily enquiries to ensure timely and accurate responses to student needs.
- Assisted in maintaining student records using data management systems to uphold confidentiality and compliance.
Owner Manager
Belle Boutique
Ormskirk, Mersyside
06.2013 - 07.2019
- Keeping financial records up-to-date.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Purchasing and planning ahead for seasonal stock
- Networking with local business
- Direct sales
- Marketing via social media accounts
- Managing and updating website
- Established returning customer base
Lecturer
Liverpool City College
Liverpool, Merseyside
03.1998 - 12.2012
- Co-ordinated Level 3 courses
- Internal Verifier, liaising with External Verifier
- Liaised with employers
- Followed safeguarding principles to maximise student health and wellbeing.
- Varied teaching strategies, catering to educational needs of young adults and mature students.
- Recruited students by speaking at open days and off-site promotional events.
- Monitored students' progress against educational targets, implementing positive interventions.
- Offered academic and pastoral support to students requiring additional help.
- Organised educational activities and events to drive learning objectives and promote engagement.
- Reported on programme data to support course management.
Salon Manager
Poseurs
Maghull , Merseyside
04.1996 - 03.1998
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Oversaw daily operations of salon, including employee performance, facility cleanliness and sales.
- Implemented promotional strategies to drive centre traffic and meet profit goals.
- Completed opening and closing procedures, from product replenishment to budget control.
- Maintained busy appointment book
- Provided Hairdressing services
- Provided consultation service
- Kept client records regularly updated with detailed information on previous treatments.
Hair Stylist
David Alexander
Lydiate, SFT
05.1989 - 04.1996
- Providing hairdressing service
- Achieving sales targets set
- Selling additional services to clients
- Reception services
- Handling money
- Maintaining good customer service
- Established good working relationships with clients and team
- Cleaned, maintained and sterilised styling tools, increasing product lifetimes.
- Sanitised workstations and salon equipment to maintain high standards of cleanliness.
Education
Level 2 - Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace
Wigan and Leigh College
Wigan 04.2025 - 06.2025
Level 3 Award - First Aid Work
St Helens College
12.2024 - 12.2024
Certificate of Higher Education - Education
Liverpool John Moores University
Liverpool06.2001
Indian Head Massage
City of Liverpool College
Liverpool07.2000
Some College (No Degree) - D32, D33, D34 & D36 Assessor Awards
City of Liverpool College
Liverpool2000
NVQ Level 3 - Hairdressing
John Prides
Liverpool1992
NVQ Level 2 - Hairdressing
John Prides
Liverpool1991
Skills
- Ability to prioritise
- Planning and organisational skills
- Adaptability
- Ability to build and maintain excellent rapport
- Resilient and self motivated
- Enthusiastic and self motivated
- Excellent customer service skills
- Sales experience
Timeline
Level 2 - Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace
Wigan and Leigh College
04.2025 - 06.2025
Level 3 Award - First Aid Work
St Helens College
12.2024 - 12.2024
Sales Executive
St Helens College
08.2023 - Current
Business Development & Apprentice Recruitment
St Helens College
08.2022 - 08.2023
Enquiry Administrator
St Helens College
01.2020 - 08.2022
Owner Manager
Belle Boutique
06.2013 - 07.2019
Lecturer
Liverpool City College
03.1998 - 12.2012
Salon Manager
Poseurs
04.1996 - 03.1998
Hair Stylist
David Alexander
05.1989 - 04.1996
Certificate of Higher Education - Education
Liverpool John Moores University
Indian Head Massage
City of Liverpool College
Some College (No Degree) - D32, D33, D34 & D36 Assessor Awards
City of Liverpool College
NVQ Level 3 - Hairdressing
John Prides
NVQ Level 2 - Hairdressing
John Prides