Summary
Overview
Work history
Education
Skills
Additional information
Timeline
Generic

Lilly-May Hopkins

Gloucester,Gloucestershire

Summary

Sales Assistant experienced in cash handling,till operating,training new staff. Supported with management roles.


Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks.
Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Skilled Care Provider
assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house
by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health
concerns, nutrition, cleanliness and household activities.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Shop worker

Home Bargains
Gloucester
10.2023 - 04.2024
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Guided customers to locate products or alternative items.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Received and processed product returns.
  • Tagged products quickly and accurately with price tags and stickers.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Counted change correctly and issued customer receipts.
  • Completed opening and closing procedures each day.
  • Checked notes carefully to spot counterfeit currency.

Care worker

Housing 21
Worcester
09.2022 - 08.2023
  • Followed safe lifting and driving practices to achieve highest level of client safety.
  • Administered medication with rigorous planning and record keeping.
  • Updated doctors and family members on client progress.
  • Transported clients to appointments and completed errands.
  • Provided personal hygiene assistance, consistently promoting comfort, dignity and respect.
  • Planned, prepared and served meals for clients, strictly following prescribed dietary orders.
  • Encouraged community inclusion by supporting social activities, attending local support groups and events.
  • Aided in bathing, dressing and continence support.
  • Assisted individuals with daily activities to facilitate independent living.
  • Observed and documented vital signs, promptly reporting abnormalities for monitoring.
  • Talked and actively listened to service users to nurture trusted relationships.
  • Maintained accurate records to effectively measure client development against care plan objectives.
  • Facilitated regular leisure activities to fully engage clients.

Kitchen assistant

Freemans Event Partners
Gloucester
08.2022 - 10.2022
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service
    shifts.
  • Used kitchen equipment as instructed and to safety protocols.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation
    standards.
  • Identified and addressed potential hazards to decrease accidents.
  • Took orders and portioned food for delivery to client tables.
  • Manned till and processed and recorded payments for orders.
  • Engaged clients to determine needs and recommend menu items.

Education

GCSEs -

Tewkesbury School
09.2017 - 07.2022

Skills

  • Cash handling
  • Flexible
  • Stock counting
  • Refund and exchange processing
  • Cash management
  • Attention to Detail
  • Loss prevention
  • Food safety standards
  • Product damage inspection
  • Infection prevention and control
  • Table clearing
  • Food preparation
  • Stock management
  • Meal packaging and preparing
  • Elderly care
  • Safeguarding knowledge
  • Personal care
  • Medication Administration
  • Disability Care
  • Social care
  • Toileting assistance
  • First aid and CPR
  • Personal hygiene assistance

Additional information

For two years i volunteered at 2nd Tewkesbury Brownies, during this time I
planned activities and assisted them with community activities.


I also babysit for an autistic child and have done for many years this has
included working closely with his family.

Timeline

Shop worker

Home Bargains
10.2023 - 04.2024

Care worker

Housing 21
09.2022 - 08.2023

Kitchen assistant

Freemans Event Partners
08.2022 - 10.2022

GCSEs -

Tewkesbury School
09.2017 - 07.2022

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Lilly-May Hopkins