Lillianna Kolosova
Harwich,Essex
Summary
Dynamic and detail-oriented professional with a strong foundation in communication, problem solving, and adaptability. Demonstrating exceptional customer focus and conflict resolution skills, complemented by creativity and collaboration. Proficient in spreadsheet creation and telephone etiquette, aiming to leverage these competencies to drive organisational success.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Administrative Assistant
Lucky8 DK LTD
Harwich, Essex
2022.07 - 2024.03
- Responded promptly to email and phone queries, contributing to improved customer satisfaction.
- Monitored daily communications, addressing queries to enhance information flow.
- Managed spreadsheets, created contracts for electronic signatures, and prepared sales pitches and presentations to support sales efforts.
Property Manager Assistant
Think BDW
Colchester, Essex
2023.04 - 2023.05
- Coordinated with real estate agents on property marketing strategies to effectively attract potential tenants.
- Assisted Property Manager with various tasks, including creating advertisements and posters for properties, researching interior design options, and designing furniture digitally using Adobe.
- Streamlined administrative processes to enhance office operational efficiency.
Education
High School -
The Harwich and Dovercourt High School
Essex 2019.01 - 2024.01
Skills
- Communication
- Problem Solving
- Adaptability
- Attention to Detail
- Customer Focus
- Conflict Resolution
- Creativity
- Collaboration
- Spreadsheet creation
- Telephone etiquette
Hobbies
Walking: I enjoy exploring nature trails, parks, and scenic routes for leisurely walks, promoting physical activity and relaxation.
Drawing: I am passionate about expressing creativity through various mediums such as pencil sketches with a focus on landscapes and occasionally portraits.
Photography: I like to engage in photography and editing photos, videos, and written content as a hobby, honing attention to detail, and enhancing the overall aesthetic and clarity.
Gym: I like to dedicate time to fitness activities at the gym, including weightlifting, cardiovascular exercises, and group classes, maintaining a healthy lifestyle and fostering personal well-being.
Additional information
- Moped drivers licence and eligible to work in the UK.
- References available upon request.
Timeline
Property Manager Assistant
Think BDW
2023.04 - 2023.05
Administrative Assistant
Lucky8 DK LTD
2022.07 - 2024.03
High School -
The Harwich and Dovercourt High School
2019.01 - 2024.01