Liliana Schneider
Batley
Summary
Individual centred around customer service and strategy.
I love building relationships with people from lots of different backgrounds as I find this comes naturally to me.
I want to join a company that I can progress in and truly establish myself with.
Overview
9
9
years of professional experience
Work history
Care Coordination Administrator
Trailblazer Social Care
Brighouse, Calderdale
07.2024 - Current
- Drafting care plans for vulnerable service users to address individual needs
- Escalating complaints from service users and families to ensure prompt resolution
- Investigating safeguarding incidents from initial contact to completion
- Visiting service users in their homes under supervision to assess wellbeing
- Raising purchase orders for medical equipment using Coupa and MyBuy systems
- Liaising with local government bodies to guarantee appropriate care for service users
- Utilising various CAFM systems, including Verisae, Maximo, and Access Care, for effective management
Internal Recruitment Specialist
Trailblazer Social Care
Brighouse
01.2020 - 07.2024
- Managing the whole recruitment lifecycle, from initial contact to onboarding
- Utilising job boards and social media such as Indeed, CV Library, Totaljobs and LinkedIn
- Effective candidate sourcing utilising Boolean search
- Recruiting a variety of candidates from junior field-based roles to office staff and executives/managers
- Building the recruitment model and establishing a recruitment budget to support this
- Market mapping and salary benchmarking to ensure we match our competitors
- Building a PSL
- Creating and developing effective recruitment strategies
- Running recruitment campaigns
- Drafting and posting job descriptions
- Conducting interviews along with hiring managers
- Building a candidate pipeline
- Introducing more cost-efficient recruitment systems and monitoring recruitment budgets
- Holding training workshops for managers regarding recruitment processes
- Organising and attending job fairs
- Attending networking events as the face of the company
- Liaising with local colleges to organise and promote apprenticeship schemes
- Organising work experience days
Maintenance Administrator
Morrisons (via Randstad)
Bradford
10.2019 - 01.2020
- Handling inbound calls from Morrisons staff in regards to emergency maintenance needed in their stores
- Utilising the Verisae Facility Management Software to dispatch engineers via contractors for maintenance of Morrisons stores
- Performing outbound calls to contractors for updates regarding engineer progress and location
- Data cleansing customer information whilst occasionally working for the customer service department
Customer Assistant, Warehouse Staff
Tesco
Batley
10.2018 - 09.2019
- Replenishing shelves
- Unloading deliveries
- Helping with warehouse duties
- Heavy manual lifting (up to 25kg)
Team Member
Greggs
Bradford
01.2017 - 08.2018
- Operating tills
- Baking goods and preparing sandwiches
- Serving customers
- Maintaining store hygiene
- Opening and closing the bakery
- Replenishing stock
- Memorising all prices and locations of items
Education
NVQ Level 3 - Business Administration
Leeds City College
GCSE -
St. Joseph's School
Skills
- Facilities Management
- Administration
- Telephone etiquette
- Analysis
- Problem solving
- Recruitment
- Talent management
- Staff development
- New employee orientation
- Inductions and training
Timeline
Care Coordination Administrator
Trailblazer Social Care
07.2024 - Current
Internal Recruitment Specialist
Trailblazer Social Care
01.2020 - 07.2024
Maintenance Administrator
Morrisons (via Randstad)
10.2019 - 01.2020
Customer Assistant, Warehouse Staff
Tesco
10.2018 - 09.2019
Team Member
Greggs
01.2017 - 08.2018
NVQ Level 3 - Business Administration
Leeds City College
GCSE -
St. Joseph's School
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