LILAS OUGEN
London
Summary
I am a multi-disciplinary (Quant & Qual) social and digital researcher with 9 years of experience spanning public health, food security, social housing, the banking sector and market research. For the past 5 years, I have been working at Listen + Learn Research, a boutique social insight agency working with the like of AXA, HSBC, The British Red Cross, Mondelez and more.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work history
Senior Research Executive
Listen + Learn Research
London
01.2019 - 10.2024
- Acting Research Manager for LLR's longest-running project (three years and counting).
- Overseeing projects on a day-to-day basis from start to completion, including for clients such as Mondelez (world leader in snack foods).
- Supervising teams of analysts to ensure the timely delivery of high-quality products.
- Writing consultative, recommendations-oriented, and culturally sensitive reports (including for the French market).
Assessment Analyst
Financial Services Culture Board (FSCB)
London
04.2019 - 10.2019
- Conducting thorough quantitative and qualitative analysis of the 2019 assessment dataset provided by all participating firms from the UK financial sector.
- Authoring a number of survey reports, working to high standards (including stringent proofreading), and to very strict deadlines.
- Building and maintaining professional relationships with contacts at member firms, and providing clients with a good assessment experience.
Research Assistant
King's College London
London
08.2018 - 09.2019
- Conductin research as part of a PhD project around food security, livelihoods, and local services in Southwark.
- Recruiting participants in food banks (requiring both strong social skills and an outgoing mindset).
- Conducting face-to-face, mixed-methods interviews with Southwark residents.
- Processing of complex qualitative and quantitative data derived from participants' personal narratives, and socioeconomic profiles.
Research and Projects Assistant
Housing Associations' Charitable Trust (HACT)
London
05.2017 - 08.2018
- Conducting qualitative and quantitative analysis of resident satisfaction data for one of London's largest housing associations.
- Launching a digital apprenticeships programme, tailored to the housing sector.
Research Assistant in Public Health
London Borough of Newham
London
03.2015 - 09.2016
- Overseeing the qualitative aspects of Newham Council's Annual Public Health Report on women, and health.
- Conducting interviews, questionnaires, and a workshop with approximately 100 residents to understand women's health assets and improve female healthy life expectancy in Newham.
- Analysing multiple sets of qualitative data to determine Newham women's assets for health.
- Writing up the qualitative section of the Annual Public Health Report.t.
Education
MSc in Cities (with Distinction) -
King's College
09.2014 - 08.2016
BA in Geography (2:1) - undefined
King's College
09.2010 - 07.2013
French Baccalaureate (mention Bien) - undefined
Lycée Français Charles de Gaulle
09.2005 - 06.2010
Skills
- Quant & Qual research methods
- Field research
- Data analysis (Quant & Qual)
- Query writing (Boolean)
- Project management
- Report writing
- Public speaking
- Leadership
- Ability to work under pressure
- Microsoft Office
Languages
French
Native
English
Fluent
Timeline
Assessment Analyst
Financial Services Culture Board (FSCB)
04.2019 - 10.2019
Senior Research Executive
Listen + Learn Research
01.2019 - 10.2024
Research Assistant
King's College London
08.2018 - 09.2019
Research and Projects Assistant
Housing Associations' Charitable Trust (HACT)
05.2017 - 08.2018
Research Assistant in Public Health
London Borough of Newham
03.2015 - 09.2016
MSc in Cities (with Distinction) -
King's College
09.2014 - 08.2016
BA in Geography (2:1) - undefined
King's College
09.2010 - 07.2013
French Baccalaureate (mention Bien) - undefined
Lycée Français Charles de Gaulle
09.2005 - 06.2010
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