Lila Glennane

I have completed Level 4/5 studies in Social Work at Oxford Brookes University, and previously achieved a Distinction in Social Policy and Mental Health at Slough College. I have made the decision to leave my degree course to focus fully on a career in business administration, operations, supply chain, or office management — an area where I have already gained valuable hands‑on experience and strong transferable skills.

I am highly organised, reliable, and efficient, with proven experience using spreadsheets, database software, and administrative systems including Sage accounting packages and Microsoft Office. I have excellent attention to detail, can manage complex schedules, bookings and client needs, and work confidently both independently and within a team. My education has given me high‑level skills in report writing, data handling, research, and understanding procedures and regulations — skills I use daily in my administrative work.

I am now actively seeking a role such as Trainee Administrator, Supply Chain Assistant, Business Support or Junior PA where I can utilise my education and experience, learn new systems quickly, and build a long‑term career within a professional environment.

• certified for Microsoft 365 , Microsoft Office & Desktop Applications, Microsoft Excel Course, Microsoft Word and PowerPoint.

• Administration & Office Support: Proven experience in office roles, diary management, booking systems, email correspondence, and general office operations.
• IT & Systems: Advanced user of Microsoft Office (Excel, Word, Outlook) — including spreadsheets, data entry, and report formatting. Experience using Sage accounting/invoicing packages, CRM systems, and booking software.
• Organisation & Accuracy: Excellent attention to detail, ability to prioritise workload, meet deadlines, and manage multiple tasks efficiently.
• Communication: High‑level written and verbal communication skills developed through education and customer service roles; confident speaking with clients and colleagues.
• Data & Records: Experience handling information accurately, following procedures, and maintaining confidentiality.
• Teamwork & Reliability: Punctual, trustworthy, and able to work well independently or as part of a wider team.

• Built and nurtured strong, trusting relationships with key clients by responding promptly to enquiries, keeping them updated on progress, and ensuring their needs were met consistently; this helped improve client satisfaction and loyalty.

• I am a keen skier, enjoy running and going to the gym, and place great importance on keeping fit as it helps me stay focused, disciplined and positive. I also love travelling and have visited many countries around the world, which has helped me adapt easily to new environments, embrace different cultures, and interact confidently with people from all backgrounds.