Summary
Work history
Education
Skills

Lila Battersby

York

Summary

I am a hardworking, professional and passionate candidate eager to secure an entry-level position in M&S bakery. My strong organisational skills would be well suited to the bakery environment, I have previously worked for the NHS and part of my role included preparing and serving food for patients. My organisational skills were essential as many of the patients had specific dietary requirements, therefore pre planning was a crucial part of my role, ensuring the safety of the patients in my care. I love to bake and I am interested in cooking and catering. While working at Haxby Road Primary Academy, I ran a cook school for the students, in which we baked a variety of cakes, muffins and bread. My food hygiene qualification has been really helpful for me to understand the importance of health and safety in the kitchen. I am a dependable, punctual person, and successful at managing multiple tasks with a positive attitude. I would love the opportunity to work for such a dependable, high quality and ethically aware brand.

Work history

Volunteer Teaching Assistant

Victoria Dodsworth
York, North Yorkshire
2021.05 - 2023.07
  • Supervised students in the school environment, offering reliable dining room, classroom and playground support.
  • Tutored students individually and in small groups to reinforce learning concepts.
  • Prepared healthy snacks and drinks for pupils.
  • Created positive classroom atmosphere by encouraging open communication and support.
  • Provided extra assistance to students with learning disabilities to maximise potential.
  • Kept workspace area clean to maintain cleanliness and quality standards.

Sales Assistant

Emma Mellor
York, North Yorkshire
2022.05 - 2023.05
  • Greeted customers and offered assistance with selecting rugs for their homes and completed purchases.
  • Created positive relationships with customers and communicated effectively.
  • Accepted and processed cash, cheque, card and mobile payments.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Folded and packed rugs for posting.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Adhered to company procedures and guidelines.

Hospital Volunteer

NHS
York, North Yorkshire
2022.03 - 2022.09
  • Welcomed and directed hospital visitors to appropriate services or personnel.
  • Safely prepared and served food and beverages for patients and visitors with unique dietary requirements.
  • Assisted discharged patients using wheelchairs and escort assistance.
  • Worked as part of the multidisciplinary team by answering patient queries to decrease their anxieties during their stay in hospital.
  • Developed positive relationships with patients and family members.
  • Supported and reassured patients during emergencies, remaining calm until care staff's arrival.

Education

GCSEs -

Fulford School, York
2016.09 - 2021.08
  • English Literature A** (9)
  • English Language A* (8)
  • Science A**/A* (9/8)
  • Drama A* (8)
  • Maths A (7)
  • Geography A (7)
  • History A (7)
  • Religious Studies A (7)

A-Levels -

Fulford School, York
2021.09 - 2023.08

Predicted

  • English Literature A*
  • Biology A*
  • Chemistry A*

EPQ -

Fulford , North Yorkshire
2022.10 - 2023.06
  • A*

Skills

  • Strong communication
  • Time management
  • Strong work ethic
  • Motivated
  • Food safety understanding
  • Health and Safety awareness
  • Customer rapport building
  • Multidisciplinary teamwork
  • Food hygiene regulations
  • Efficient under pressure
  • Collaboration and teamwork
  • Using initiative and working independently
  • Organised and reliable
  • Punctual
Lila Battersby