Likhitha Janni
Chester,Cheshire
Summary
MBA graduate with international management experience in the UK, specializing in team leadership, customer service, and operational management in fast-paced environments. Demonstrated expertise in supervising staff, coordinating daily operations, resolving customer issues, and upholding high service standards. Strong organizational, communication, and problem-solving skills, supported by academic research on artificial intelligence's impact on business transformation. Open to opportunities in sales, business operations, administration, or management to drive organizational growth and operational excellence.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Shift manager
Tim Hortons
Chester, Cheshire
2023.10 - Current
Shift Manager at Tim Hortons UK with experience in supervising daily operations in a fast-paced customer service environment. Responsible for managing staff, coordinating shifts, ensuring service standards, handling customer concerns, and maintaining operational efficiency.
Currently seeking opportunities in Sales, Business, and Administration roles with a focus on applying strong leadership, communication, and organizational skills in a professional business setting.
Education
Master of Business Administration - with advanced practice
Wrexham university
United Kingdom 2023.09 - 2025.06
Btech - ECE
GMR Institute of Technology
Rajam 2016.06 - 2020.05
Intermediate - MPC
Narayana College
Srikakulam 2014.06 - 2016.03
SSC - Advanced Practice
Kesava Reddy School
Srikakulam 2013.06 - 2014.06
Skills
- Strong communication and customer service skills
- Team collaboration and coordination
- Time management and organization skills
- Business Analysis and Problem-solving ability
- Finance Analysis
Languages
Telugu
Proficient (C2)
English
Proficient (C2)
Hindi
Intermediate
Affiliations
- Painting and creative activities
- Volunteering at Storyhouse
- Learning new skills and improving communication
Accomplishments
Awarded the Prathibha Award in recognition of academic achievement and performance
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge and belief. Signature: Likhitha Janni
Timeline
Shift manager
Tim Hortons
2023.10 - Current
Master of Business Administration - with advanced practice
Wrexham university
2023.09 - 2025.06
Btech - ECE
GMR Institute of Technology
2016.06 - 2020.05
Intermediate - MPC
Narayana College
2014.06 - 2016.03
SSC - Advanced Practice
Kesava Reddy School
2013.06 - 2014.06