
From running point on community outreach and conflict resolution to steering family business during challenging times, I thrive under pressure and bring energy, empathy and creative problem-solving to everything I do. I have marketed brands, designed customer spaces, and built loyalty through genuine connections - even turning tough feedback into real results. Whether it is coordinating teams, planning events or improving services, I am driven by purpose and people.
Executed food running duties at a fine dining restaurant.
Handled numerous reservations efficiently, adapting to high demand.
Closed the restaurant as needed, ensuring smooth operations.
Performed waitress duties in a fast-paced environment.
Operated as a kitchen porter, maintaining cleanliness and organisation.
Interchanged roles seamlessly when required.
Built strong customer relationships, which resulted in boosted satisfaction and loyalty.
Turned every shift into a brand-building opportunity
Sharpened communication and conflict-resolution skills by managing customer feedback with professionalism and grace
Developed an eye for presentation and space setup to enhance the dining experience and atmosphere
Proved resilience and adaptability in every shift by navigating fast-paced demands, unexpected challenges and team dynamics with confidence
Planned and created weekly English lessons tailored for young learners, improving literacy and communication skills.
Developed lesson material that promotes awareness and supports global education.
Applied creativity and educational insight to design engaging content that makes learning more fun.
Strengthened IT and digital literacy by using online platforms and tools to design, format, and deliver educational content.
Completed a week-long placement at Redhill School, Stourbridge, observing classroom dynamics and school operations.
Gained insight into awareness campaigns and the impact of community voices in education when attending the assembly led by a dementia advocate.
Demonstrated professionalism while engaging with the staff and students in a structured school setting.
Boosted daily customer traffic through creative social media ads, voucher schemes, and grassroots promotions.
Created strong relationships with customers, elevating their experience and reducing frustration during busy periods.
Stepped in to manage business operations during your father’s recovery and trips—proving leadership and reliability.
Stepped in to manage business operations during your father’s recovery and trips—proving leadership and reliability.
Led waiting room renovation by designing a new layout and budgeting for improvements to enhance customer experience.
Reviewed online feedback and resolved concerns, maintaining a strong brand reputation.