Libby Walker
chester ,Cheshire
Summary
Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction ensuring to always put the customer first. And the ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations.
Overview
4
4
years of professional experience
17
17
years of post-secondary education
Work history
Crew member
Roadchef
Chester, Cheshire
2022.08 - Current
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Supported management in administrative tasks enhancing operational efficiency.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Delivered consistent high-quality service contributing to a positive reputation
- Addressed questions, concerns and complaints of customers.
- Handled high-pressure situations calmly providing solutions promptly.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Flexibly took on various roles to support workflow.
Education
NVQ Level 2 - Health and social care
Chester and Cheshire west collage
Chester, Cheshire 2022.09 - 2023.07
NVQ Level 2 - Travel and tourism
Chester and Cheshire west collage
Chester, Cheshire 2023.09 - 2024.07
NVQ Level 2 - Cabin crew
Chester and Cheshire west collage
Chester, Cheshire 2024.09 - 2025.07
GCSEs - English language
Helsby high school
Chester, Cheshire 2017.09 - 2022.06
GCSEs - Maths
Helsby high school
Chester, Cheshire 2017.09 - 2022.06
GCSEs - Enterprise and marketing
Helsby high school
Chester, Cheshire 2020.09 - 2022.06
GCSEs - sports studies
Helsby high school
Chester, Cheshire 2020.09 - 2022.06
GCSEs - preforming arts
Helsby high school
Chester, Cheshire 2020.09 - 2022.06
Skills
- Customer Service
- Team player
- Team building
- Communication skills
- Problem-solving
- Marketing
Timeline
NVQ Level 2 - Cabin crew
Chester and Cheshire west collage
2024.09 - 2025.07
NVQ Level 2 - Travel and tourism
Chester and Cheshire west collage
2023.09 - 2024.07
NVQ Level 2 - Health and social care
Chester and Cheshire west collage
2022.09 - 2023.07
Crew member
Roadchef
2022.08 - Current
GCSEs - Enterprise and marketing
Helsby high school
2020.09 - 2022.06
GCSEs - sports studies
Helsby high school
2020.09 - 2022.06
GCSEs - preforming arts
Helsby high school
2020.09 - 2022.06
GCSEs - English language
Helsby high school
2017.09 - 2022.06
GCSEs - Maths
Helsby high school
2017.09 - 2022.06