Libby Herbert

Cheltenham,Gloucestershire

Summary

I am a resourceful and resilient individual with highly relevant transferable skills in customer service and communciation. I am skilled in problem-solving and able to work as part of a team or individually. I take a proactive apporach to my work and possess a keen eye for detail. I am proficient in using IT tools such as MS Office alongside Social Media platforms. Completing a degree in Pscyholgy has provided me with strong data anaylsis skills and an understanding of human behaviours. As a hardworking individual with a willingness to learn, I am now seeking a new challenge to which my skills can be applied.

Overview

years of professional experience

years of post-secondary education

Certification

Work history

General Assistant

Tesco Superstore

Cheltenham, Gloucestershire

2021.10 - Current

Worked on till operations efficiently reducing queues at the checkouts and provided top-quality customer service, resulting in high levels of customer satisfaction.
Aided in office administration duties, improving overall operational efficiency - kept staff files organised and up-to-date for accurate record-keeping purposes.
Handled cash transactions accurately, enhancing financial integrity.
Helped fill shelves quickly ensuring all items were available for sale.
Ensured proper waste disposal practices were followed promoting environmental sustainability.
Worked closely with colleagues to achieve collective goals and objectives.
Coordinated stock control processes to ensure optimal inventory levels at all times.
Ensured high availability of stock in clothing department to boost sales and improve shopping experience.

Cafe Assistant

A'Moore Coffee House

Cheltenham, Gloucestershire

2019.04 - 2021.09

Prepared hot beverages to meet individual customer preferences.
Improved customer satisfaction by always maintaining a friendly and positive attitude.
Assisted chef in food preparation to increase kitchen efficiency.
Kept the workspace clean for a tidy and hygienic environment.
Facilitated swift service by promptly cleaning and resetting tables after use.
Handled cash and card payments precisely, maintaining accurate financial records.
Worked closely with other staff members, fostering a cooperative work environment.

Education

Bachelor of Science - Psychology

Oxford Brookes University

Oxford, England

2022.09 - 2025.05