Libby Gowland
Hartlepool
Summary
Currently a GMP Technician with knowledge of Good Manufacturing Practices, SOPs and a high cleaning standard. Adaptable individual with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. Able to take on board constructive criticism to help progress and improve skills.
Overview
5
5
years of professional experience
Work history
GMP Technician
Onyx Scientific
Sunderland
01.2024 - Current
- Assist the GMP chemist to carry out cleaning of equipment and sanitizing of GMP areas following approved practices and procedures.
- Compliance to the quality systems ensuring procedures are followed at all times and new issues of procedures are signed off within the required time scale.
- Develop a basic understanding of Quality Assurance.
- Develop an understanding of Good Manufacturing Practices.
Server
Pizza Hut
01.2022 - Current
- Upsold, cross-sold and recommended additional items to customers to grow restaurant sales
- Resolved customer complaints promptly, escalating larger operational concerns to management
- Completed daily opening and closing checklists to maintain standards.
Customer Sales Assistant
Smyths Toys Superstores
08.2021 - 12.2022
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
Customer Sales Assistant
B&M Retail
05.2019 - 09.2020
- Went extra mile to locate merchandise for customers by researching and calling associated retail branches
- Handled complaints calmly and professionally, seeking positive resolutions for optimal customer satisfaction.
Education
Bachelor of Science - Chemistry with Medicinal Chemistry
Newcastle University
A-levels - undefined
Hartlepool Sixth Form College
GCSEs - undefined
High Tunstall College Of Science
Skills
- Upbeat, outgoing and positive
- Highly Responsible and reliable
- Effective sales techniques
- Health and safety awareness
- Deep cleaning
- Brief knowledge of COSHH
- SOP compliance
Timeline
GMP Technician
Onyx Scientific
01.2024 - Current
Server
Pizza Hut
01.2022 - Current
Customer Sales Assistant
Smyths Toys Superstores
08.2021 - 12.2022
Customer Sales Assistant
B&M Retail
05.2019 - 09.2020
Bachelor of Science - Chemistry with Medicinal Chemistry
Newcastle University
A-levels - undefined
Hartlepool Sixth Form College
GCSEs - undefined
High Tunstall College Of Science
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