Libby Curry
Northampton,United Kingdom
Summary
Dedicated professional with expertise in customer service and support, adept at handling cash and card payments, and proficient in till operation. Demonstrates exceptional communication and interpersonal skills, with a proven ability to remain calm under pressure while maintaining a positive and professional attitude. Skilled in problem-solving, retail sales, contract explanation, and fostering teamwork and collaboration. Quick learner with adaptability, committed to delivering outstanding customer experiences.
Overview
2027
2027
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Administrative Work Experience
IT Marketing Company
Northampton, Northamptonshire
- Supported the administration team with general office duties
- Assisted with document organisation and data entry
- Observed marketing and IT processes within a professional office environment
- 2 Weeks
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Customer sales assistant
Tesco Mobile
Northampton, Northamptonshire
04.2025 - 04.2026
- Provided one-to-one customer support helping customers choose mobile contracts and upgrades
- Built confidence explaining legal contract terms clearly so customers understood their agreements
- Trusted to handle cash and card payments accurately using tills and payment systems
- Maintained calm and professional customer service during busy retail periods
- Quickly completed company training and adapted to fast-paced customer-facing environment
- Maternity Cover
- Responsibilities:
- Assisted customers with mobile services, upgrades, and enquiries
- Resolved customer issues efficiently and professionally
- Worked with team members to help achieve store and individual targets
- Maintained high customer service standards at all times
- Built relationships with customers through friendly interaction and assistance.
- Collaborated with team members to meet daily sales targets.
- Processed transactions, ensuring accuracy at all times.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Ensured compliance with health and safety regulations within retail environment.
Education
High School Diploma - GCSES
Abbeyfield School
Northampton 01.2019 - 01.2024
Skills
- Customer Service & Customer Support
- Communication & Interpersonal Skills
- Problem Solving
- Patient with Customers
- Calm Under Pressure
- Positive and Professional Attitude
- Cash Handling & Card Payments
- Till Operation
- Retail Sales & Contract Explanation
- Teamwork & Collaboration
- Quick Learner & Adaptable
Certification
Level 3 Certificate in Human Resources (Online) – Completed February 2026
References
Available upon request.
Interests
Staying active and keeping fit, Working with people and developing communication skills, Learning new skills and personal development
Training
- Tesco Mobile Customer Service Training
- Till & Payment Handling Training
- Retail Sales & Contract Procedures Training
Timeline
Customer sales assistant
Tesco Mobile
04.2025 - 04.2026
High School Diploma - GCSES
Abbeyfield School
01.2019 - 01.2024
Administrative Work Experience
IT Marketing Company