Libby Chandrinos
Cardiff / Liverpool
Summary
Motivated undergraduate with experience in hospitality, retail and shift leadership, supported by analytical thinking, communication and learning agility. Brings cash handling, food safety, staff training and customer service skills that support smooth daily operations and a positive customer experience.
Overview
9
9
years of professional experience
Work History
Waitress
Castle Gate Indian
Cardiff
07.2025 - Current
- Served guests with attentive service, adapting dining experience to enhance guest satisfaction.
- Maintained a tidy dining area by clearing tables and resetting for next guests, ensuring smooth operations during peak hours.
- Completed tasks using software for ordering, payments, and online reservations.
Customer Assistant
Lidl
Cardiff / Liverpool
01.2025 - Current
- Worked delivery in a prompt manner while following chill chain rules to ensure food safety.
- Followed FIFO rules to maintain food quality and minimise waste.
- Attended team meetings to review performance metrics and strategise improvements in customer service.
Shift Manager
Lidl
Cardiff
10.2023 - 01.2025
- Managed cash handling processes, including till and safe counts and deposit preparation.
- Followed tasks to ensure store cleanliness, item availability and food hygiene regulations are followed.
- Created a welcoming environment for all staff to feel supported at work, leading to increased productivity
Kitchen Manager
Slim Chickens
Milton Keynes
11.2022 - 10.2023
- Developed a system for training new staff, resulting in improved efficiency in the kitchen.
- Developed a staff scheduling system that reduced unneeded labour and kept within budget each week.
- Maintained a clean and organised kitchen resulting in multiple 95%+ scores during food audits.
- Established new systems and procedures that reduced food waste by 3% of total sales.
- Advanced various staff members to upkeep my high standards while i was not in the kitchen.
Staff Member then Supervisor
Slim Chickens
Cardiff / Milton Keynes
05.2021 - 11.2022
- Greeted customers in a friendly and professional manner
- Followed all store policies resulting in fewer mistakes
- Operated cash registers and card machines accurately and efficiently.
- Recognised and responded to employees' individual needs and learning styles.
Shop Assistant
Cardiff Bakestones
Cardiff
08.2018 - 05.2020
- Developed effective marketing campaigns that increased sales and customer interaction using social media
- Ensured bakery compliance with health and safety regulations to improve customer satisfaction
- Maintained a clean workspace
- Trained and coached new staff - leading them on my section every shift.
Volunteer
PDSA Charity Shop
Cardiff
11.2017 - 06.2018
- Ensured accurate product pricing and information on shelves
- Organised the store room and helped sort new donations
- Helped customers on the shop floor with a smile
Education
Bachelor of Science -
Liverpool John Moores University
Liverpool01-2028
A-Levels -
Cantonian Sixth Form
Cardiff01-2022
GCSEs -
Cantonian High School
Cardiff01-2020
Skills
- Food safety
- Cash handling
- Tills operation
- Order management
- Shift scheduling using fourth
- Staff training
- Customer service
- Strong communication
- Team collaboration
- Organised and reliable
- Complaint handling
- Basic Matlab skills
Accomplishments
- Grade 6 Flute
- Grade 5 Piano
- Grade 5 Music Theory
- Brown Belt - Combat Jiu Jitsu
- Brown Belt - Mixed Self defence
- Silver Duke of Edinburgh
Student Work/Clubs
- On the debate, netball and athletics teams and in the Spanish club during my time at Cantonian High School.
- Organised a fundraisers for issues within my community. The most recent being a sponsored Skydive raising £1200 for Macmillan Cancer Support and SCIPS, a charity supporting the neo-natal unit in my local hospital.
- Pole Fitness Charity Ambassador January 2026 - Current
- Pole Fitness Welfare Ambassador September 2026 - Current
- Employee of the student mentorship scheme in Liverpool John Moores University which focused on making maths more accessible through social media, campaigns and projects. October 2025 - May 2026
Timeline
Waitress
Castle Gate Indian
07.2025 - Current
Customer Assistant
Lidl
01.2025 - Current
Shift Manager
Lidl
10.2023 - 01.2025
Kitchen Manager
Slim Chickens
11.2022 - 10.2023
Staff Member then Supervisor
Slim Chickens
05.2021 - 11.2022
Shop Assistant
Cardiff Bakestones
08.2018 - 05.2020
Volunteer
PDSA Charity Shop
11.2017 - 06.2018
Bachelor of Science -
Liverpool John Moores University
A-Levels -
Cantonian Sixth Form
GCSEs -
Cantonian High School