Liban B. Ibrahim
Leeds ,West Yorks
Summary
Results-driven professional with a strong background in business management, operations, and client-facing roles.
Experienced in building relationships, identifying business opportunities, and delivering tailored solutions that drive measurable results.
Combining commercial awareness with hands-on client engagement, I bring proven ability in sales, business development, and customer retention. Seeking to transition into a sales or business development role where I can contribute to revenue growth and long-term client success.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Personal trainer
JD Gyms
Leeds
2025.03 - Current
- Deliver tailored training programmes for a diverse client base, focusing on strength, fat loss, and performance
- Build strong client relationships to improve retention and long-term engagement
- Support membership growth by assisting with gym tours and converting prospects into paying members
- Lead group sessions and onboarding processes to enhance client experience
- Maintain high safety and operational standards on the gym floor
Business Development & Operations Manager
Secure & Safe Services
Manchester
2021.06 - 2024.02
- Managed day-to-day operations to ensure efficient workflow and service delivery
- Identified and secured new business opportunities, including subcontract agreements with G4S and NHS Track and Trace
- Led recruitment, onboarding, and management of staff
- Developed and executed strategic plans aligned with business growth objectives
- Supported business development initiatives and client acquisition
Business Development Assistant
ShedYt
Manchester
2019.07 - 2019.10
- Managed HubSpot CRM to track leads and improve customer relationships
- Executed marketing campaigns to increase engagement and brand awareness
- Automated workflows using Zapier and WordPress
- Maintained data tracking systems using Google Sheets
Bank Clerk
East Africa Bank
Djibouti
2017.01 - 2019.03
- Delivered customer service and handled client inquiries
- Processed financial transactions accurately
- Supported daily branch operations and administrative tasks
Junior Internal Auditor
Djiboutian Agency of Social Development
Djibouti
2016.04 - 2016.05
- Reviewed financial records and internal processes to identify risks
- Assisted in preparing reports to support decision-making
- Worked with senior management on operational improvements
Education
Master of Business Administration - Business Administration and Management
Istanbul Aydin University
Istanbul 04.2019
Bachelor of Business Administration - Business Administration
Université De Djibouti
Djibouti 07.2016
Skills
- Sales & Business Development
- Client Relationship Management
- Lead Generation & Prospecting
- Communication & Negotiation
- Strategic Planning
- Financial & Business Analysis
- Coaching & Behaviour Change
- Problem Solving & Adaptability
Languages
English
Proficient
C2
French
Proficient
C2
Arabic
Proficient
C2
Turkish
Elementary
A2
Certification
Certified Personal Trainer ( RQF )
Timeline
Personal trainer
JD Gyms
2025.03 - Current
Business Development & Operations Manager
Secure & Safe Services
2021.06 - 2024.02
Business Development Assistant
ShedYt
2019.07 - 2019.10
Bank Clerk
East Africa Bank
2017.01 - 2019.03
Junior Internal Auditor
Djiboutian Agency of Social Development
2016.04 - 2016.05
Master of Business Administration - Business Administration and Management
Istanbul Aydin University
Bachelor of Business Administration - Business Administration
Université De Djibouti