Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Lian Roberts

Prestatyn,Denbighshire

Summary

Offering strong organisational skills and ability to multitask in diverse environments. Knowledgeable about using Microsoft Office Suite and managing schedules. Ready to use and develop communication, time management, and customer service skills in administrative roles.


Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work history

Administrative assistant

Deckings Direct
Prestatyn, Denbighshire
05.2024 - 10.2024
  • Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
  • Streamlined administrative processes for increased efficiency in the workplace.
  • Expedited document filing system with a new, organised method.
  • Managed front desk duties to ensure smooth operation of reception area.
  • Updated company databases by inputting new employee contact information and employment details.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.

Store manager

William Hill
Prestatyn, Denbighshire
04.2015 - 12.2022
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Streamlined operations to maximise efficiency and minimise waste.
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Handled cash transactions accurately, minimising financial discrepancies at the till.

Accounts receivable assistant

Iceland
Deeside, Flintshire
12.2008 - 08.2012
  • Managed accounts receivable department to ensure smooth operation.
  • Updated customer files for accurate record keeping.
  • Streamlined invoice processing to reduce errors and increase efficiency.
  • Implemented new collection strategies, improving payment rate.
  • Ensured timely billing of services to maintain cash flow.
  • Collaborated with sales team for discrepancies resolution in client invoicing.
  • Analysed outstanding invoices to determine collection priority.
  • Supported month-end closing procedures, ensuring proper financial record keeping.

Education

GCSEs -

Prestatyn High School
Prestatyn, Denbighshire
09.1995 - 07.2000

Skills

  • Flexibility in task handling
  • Data entry speed
  • Billing procedures
  • Event planning
  • Written correspondence
  • Microsoft Office proficiency
  • Task prioritisation
  • Travel arrangements
  • Data organisation
  • SAP Accounts Payable
  • Organisational skills
  • Accounts receivable and payable analysis
  • Administrative skills
  • Accounts payable and receivable

Affiliations

  • Walking, Reading and Socialising with family and friends

Timeline

Administrative assistant

Deckings Direct
05.2024 - 10.2024

Store manager

William Hill
04.2015 - 12.2022

Accounts receivable assistant

Iceland
12.2008 - 08.2012

GCSEs -

Prestatyn High School
09.1995 - 07.2000

Similar Profiles

Create profile
Lian Roberts