LIAN ELLIS
Support worker
Havant,Hampshire
Summary
. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 7 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Support worker
Cornelius House
Fishbourne, West Sussex
09.2023 - 11.2023
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Led group activity programmes to support independence and encourage community inclusion.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
Support care worker
Mayfair Homecare
Portsmouth
03.2020 - 09.2023
- Improved physical and mental wellbeing of service users through patient-centred care planning.
- Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
- Updated first aid training to protect client welfare.
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
- Documented accurate and updated caseload records and reports to streamline process.
- Prepared tasty and healthy meals to meet dietary requirements.
- Monitored patient symptoms and progress to boost health outcomes.
- Met needs of clients with learning difficulties and handled challenging behaviours.
- Tailored care and support to individual needs for bespoke, personalised service.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Care Worker
Shaw Healthcare
Southbourne, West Sussex
06.2017 - 01.2020
- Helping with personal care and daily tasks, preparation of food and administration of medication
- Talked and actively listened to service users to nurture trusted relationships.
- Provided personal hygiene assistance, consistently promoting comfort, dignity and respect.
- Assisted individuals with daily activities to facilitate independent living.
- Upheld nationally recognised care standards.
- Provided specialised support care to vulnerable individuals, effectively reducing hospital readmissions.
- Performed range of motion exercises, supporting improved service user health and fitness.
- Facilitated regular leisure activities to fully engage clients.
- Championed patient independence, actively involving service users in care plan development.
- Observed and documented vital signs, promptly reporting abnormalities for monitoring.
- Aided in bathing, dressing and continence support.
- Adapted communication to enhance understanding of non-verbal, deaf, or elderly clients.
- Supported, guided and empowered service users to achieve their optimal capabilities.
Home health care assistant
Right At Home
Havant
09.2016 - 02.2017
- Helping the resident of the home with daily personal care and daily tasks like shopping and errands
- Supervised frequent activities such as medication and personal hygiene to provide safe living environment for patients.
- Guaranteed user safety by monitoring wellbeing and promptly reporting concerns.
- Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.
- Submitted reports to manager regarding client condition updates.
- Delivered toileting support for clients with mobility issues.
- Accompanied clients to medical or dental appointments, grocery and errands.
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
- Operated hoists to move clients in and out of bed.
- Improved social health by promoting participation in hobbies and social interests.
- Accompanied clients to important appointments.
- Kept detailed records of care activities, condition changes and treatment responses.
- Read aloud to clients, offering mental stimulation and social companionship.
- Adapted care activities in response to clients' mood, energy levels, and preferences.
- Helped clients to carry out instructions recommended by health professionals.
Assistant
Pets at Home
Havant
01.2015 - 02.2015
- Replenished stock on shelves
- Assisted in stock checking items in warehouse
- Interacted with customers within the store
- Animal care (cleaning and feeding)
- Completed assigned work within deadlines and to company standards.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Took on additional tasks on manager's request.
- Demonstrated open communication and collaborated with various teams.
Assistant teacher
Thorney Island Primary School
01.2013 - 02.2013
- Assisted the children with practical lessons, painting, cutting out shapes etc
- Assisted with IT skills
- Cleaning duties at end of working day
- Built confidence levels among students through empowerment practices.
- Safeguarded children's welfare at all times.
Education
Diploma - English Language
Woodlands School
Havant 09.2012 - 06.2013
NVQ Level 2 - Hair-Dressing
South Downs College
Portsdown Hill 09.2015 - 06.2016
NVQ Level 2 - Animal Care
South Downs College
Portsdown Hill 09.2014 - 06.2015
Skills
- Accomplished communication skills, both written and verbal, developed through numerous essays and presentations
- Care plan development
- Flexibility, whilst maintaining enthusiasm
- Great customer service skills
- Microsoft Office, Excel, Word and PowerPoint
- Life skills development
- Medication administration
- Care needs assessment
- Clean driving record
- Activities of Daily Living
- Safeguarding policies
- Social care
- Documentation expertise
- Personal care
Additional Information
- ADDITIONAL INFORMATION
- I have been diagnosed with FND (Functional Neurological Disorder)
This can have an effect on my movement as my muscles can get stiff and ridged. My speech can also be effected by this condition as
I may sometimes speak with a lisp and slur my words and in more severe cases I cant speak at all but I will then communicate by signing and other hand gestures and also write down what I intend to say.
In severe cases I have know to be unresponsive (spaced out) but I am fine and at no risk of harm to my self or others and this is a very rare occurrence.
Timeline
Support worker
Cornelius House
09.2023 - 11.2023
Support care worker
Mayfair Homecare
03.2020 - 09.2023
Care Worker
Shaw Healthcare
06.2017 - 01.2020
Home health care assistant
Right At Home
09.2016 - 02.2017
NVQ Level 2 - Hair-Dressing
South Downs College
09.2015 - 06.2016
Assistant
Pets at Home
01.2015 - 02.2015
NVQ Level 2 - Animal Care
South Downs College
09.2014 - 06.2015
Assistant teacher
Thorney Island Primary School
01.2013 - 02.2013
Diploma - English Language
Woodlands School
09.2012 - 06.2013
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