Liam Wood

Carry out the inspection of properties to ensure properties returned to a high quality of stand for incoming customers.

Conduction health and safety visit of operatives and property, reporting back and following up of any issues identified.

Working alongside external steak holders to delivery high level project completions.

Developed open and profession relationships with team members to facilitate effective issue resolution and problem solving.

Assisted in team recruitment, interviewing and onboarding.

Resolving complex customer enquires, complaints and disputes to enhance satisfaction.

Lead team in the delivery of planned work using previous experience and knowledge to help team meet set targets.

Handled employee grievances professionally, minimising potential workplace disputes.

Carry out the inspection of properties to ensure properties returned to a high quality of stand for incoming customers.

Conduction health and safety visit of operatives and property, reporting back and following up of any issues identified.

Working alongside external steak holders to delivery high level project completions.

Developed open and profession relationships with team members to facilitate effective issue resolution and problem solving.

Assisted in team recruitment, interviewing and onboarding.

Resolving complex customer enquires, complaints and disputes to enhance satisfaction.

Lead team in the delivery of planned work using previous experience and knowledge to help team meet set targets.

Handled employee grievances professionally, minimising potential workplace disputes.

Carry out the inspection of properties to ensure properties returned to a high quality of stand for incoming customers.

Conduction health and safety visit of operatives and property, reporting back and following up of any issues identified.

Scheduling work to have accurate completion dates and prioritising work appropriately to ensure urgent issues and faults are address accordingly.

Resolving complaints, enquiries and disputes.

Challenging behaviours to maintain high standards throughout the organisation.

Carrying out detailed reports to ensure a successful and accurate handover for following working parties.

Installed, repaired and maintained domestic and commercial plumbing system to meet customer requirements.

Fault diagnosis on systems, carrying out repairs, fixing issues and ensuring system reliability.

Carryout out emergency callouts, responding quickly to ensure minimal damage and disruption.

Maintained good client relationships and trade relationships.

Work in a high preforming team with other members of differing skill sets to ensure works complete to high standard, often working outside my core role as support.