Liam Stevenson

• Observed health and hygiene standards to minimise food contamination.
• Monitored and recorded fridge and freezer temperatures to safely preserve stock.
• Facilitated special dish requests and dietary requirements, exceeding customer expectations.
• Cleaned food preparation and storage areas in line with schedule.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Successfully led a team of 5 at any point to meet hygiene standards and time deadlines

• Lockdown Temp Keyworker
• Followed safety guidelines when operating in hazardous environments.
• Operated material handling equipment to move large and heavy loads.
• Stacked and organised freight at specified areas using boards or pallets.
• Moved stock around by hand, using forklift truck or lifting gear.
• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.

I was working as part of the housekeeping team carrying out all duties on site from cleaning and disinfecting staff welfare cabins to testing bays

I was also working as a covid marshal helping patients test themselves and loved ones assisting wherever necessary.

• Listened actively to offer accurate information and best solution to their needs.
• Applied creative solutions quickly to arising problems impacting patient concerns with testing.
• Managed patient complaints with prompt, mutually beneficial resolutions.
• Resolved patient issues using strong interpersonal skills and conflict resolution techniques.
• Handled requests with friendly, knowledgeable service and support, continually achieving positive patient feedback.

• Agency Worker
• I was working for an agency undertaking various roles such as refurbishment and warehouse duties from automatic flow control to replenishment
• Liaised with new teams using multiple communication channels.
• Attended required training sessions to maintain regulatory compliance.
• Adhered to company policies, safety procedures and performance standards.
• Organised daily workload, prioritising time-sensitive work.

• Sub-contractor for HMRC and Border force
• Loading and unloading shipping containers
• Lifted heavy weights using best moving and handling practices to avoid injury.
• Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.
• Communicated safely to coordinate with team members in noisy and fast-paced environment.
• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets

• Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
• Maximised restaurant capacity by coordinating seamless, efficient meal services.
• Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
• Demonstrated good food knowledge, from efficient ingredient preparation to creative plating.
• Tracked ingredient use and portioning, identifying opportunities to reduce costs and improve profitability.
• Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
• Forecasted demand and orders optimum level of supplies to prevent spoilage.