Liam Starkey
Liversedge,West Yorkshire
Summary
Accomplished professional with expertise in business operations and budget management, adept at compliance auditing and CRM implementation. Demonstrates strong skills in upselling techniques and client relationship management, with a proven track record in team motivation and process streamlining. Proficient in time management, performance coaching, and employee training, with a focus on business forecasting and target setting. Skilled in profit and loss analysis, results-driven strategies, and enhancing client relations to achieve organisational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work history
New Car Business Manager
Evanshalshaw Vauxhall / Peugeot
Wakefield
10.2025 - Current
- Managed budget forecasts to ensure financial stability.
- Optimised resource allocation, maintaining a balanced operational cost structure.
- Developed new marketing strategies for increased brand visibility.
- Streamlined business operations to improve efficiency.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Brought about improved employee engagement through regular feedback sessions and reward schemes.
- Devised sales targets, driving the team's motivation and focus towards achieving them.
- Resolved conflicts amongst staff, promoting a harmonious work environment.
New Car Business Manager
Evans Halshaw Ford
Batley, West Yorkshire
07.2021 - Current
- Streamlined business operations to improve efficiency.
- Ensured compliance with regulations by conducting routine audits on operations procedures and processes.
- Devised sales targets, driving the team's motivation and focus towards achieving them.
- Established clear budgets and cost controls strategies to meet objectives.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Supported front-line sales teams with well-coordinated administrative operations.
New Car Senior Sales Executive
Evans Halshaw Ford
Batley, West yorkshire
07.2019 - 07.2021
- Identified new business opportunities that enhanced growth potential of the company.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Increased customer engagement by delivering high-quality product demonstrations.
- Understood customer needs to craft exceptional sales journeys.
- Built rapport with new and existing customers to boost client retention.
- Negotiated best-possible prices for maximised profit levels.
New / Used Car Sales Executive
Sytner Land Rover
Wakefield, West Yorkshire
07.2018 - 07.2019
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Established strong relationships with key industry players to expand business reach.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Increased customer engagement by delivering high-quality product demonstrations.
- Generated new leads and opportunities to maximise revenue.
- Understood customer needs to craft exceptional sales journeys.
Used Car Sales Executive
Evans Halshaw Ford
Batley, West Yorkshire
10.2010 - 07.2018
- Identified new business opportunities that enhanced growth potential of the company.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Streamlined sales process to enhance operational efficiency and productivity.
- Crafted compelling pitches for securing high-value deals with clients.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Placed customer orders, providing guidance on product delivery timeframes.
- Delivered high sales performance within budget to strict deadlines and targets.
- Communicated with potential and existing customers in-person, over telephone and via webchat.
Education
GCSEs -
Bruntcliffe High School
MorleySkills
- Business operations
- Budget management
- Compliance auditing
- CRM implementation
- Upselling techniques
- Client relationship management
- Team motivation
- Process streamlining
- Time management
- Performance coaching
- Employee training
- Business forecasting
- Target setting
- Profit and Loss Analysis
- Profit and loss understanding
- Results-driven
- Client relations
Certification
Full UK Licence
UK Alcohol License
Level 2 First Aider
Affiliations
Football
Motorbike Riding
Walking
Timeline
New Car Business Manager
Evanshalshaw Vauxhall / Peugeot
10.2025 - Current
New Car Business Manager
Evans Halshaw Ford
07.2021 - Current
New Car Senior Sales Executive
Evans Halshaw Ford
07.2019 - 07.2021
New / Used Car Sales Executive
Sytner Land Rover
07.2018 - 07.2019
Used Car Sales Executive
Evans Halshaw Ford
10.2010 - 07.2018
GCSEs -
Bruntcliffe High School