Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Liam Pickering

Perth

Summary

Highly-motivated employee who is on a working holiday visa, with no work restriction with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Assistant

99 Bikes
Perth
10.2023 - Current
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Maintained records related to sales for store management.
  • Recommended, selected and located merchandise based on customer desires.
  • Processed special orders for out-of-stock items when necessary.
  • Greeted customers and provided assistance with product selection.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted customers with returns, exchanges and refunds.
  • Answered incoming telephone calls to provide store, products and services information.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.

Shift Manager

Mcdonalds
Derbyshire
12.2019 - 09.2023
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Coached employees on interactions with customers to drive exceptional service.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Responded quickly and effectively to emergency situations as they arose.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Enforced company policies, answered coworkers' questions and trained new personnel.

Kitchen Hand

French Horn
Derbyshire
09.2018 - 11.2019
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Served food during catered events or banquets as requested by supervisors or chefs.
  • Followed all health code guidelines when handling food items.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
  • Stocked cupboards and refrigerators and tended salad bars and buffet meals.
  • Followed recipes accurately while adhering to portion control standards.
  • Restocked pantry with nonperishable food items to prevent stock from running low.

Education

Foundation Degree - Criminology

Universty of Derby
United Kingdom
09-2022

Level 3 Extended Diploma - Public Services

Derby College
United Kingdom
09-2021

Skills

  • Complex Problem-Solving
  • Visual Merchandising
  • Display Building
  • Processing Payments
  • Workforce Management
  • Staff Development
  • Business Development
  • Food Quality Standards
  • Basic Recordkeeping
  • Kitchen Organization
  • Ingredient Preparation
  • Salad Preparation
  • Cooking Equipment Maintenance

Certification

  • White Card
  • RSA
  • WA Drivers License
  • First Aid

References

References available upon request.

Timeline

Sales Assistant

99 Bikes
10.2023 - Current

Shift Manager

Mcdonalds
12.2019 - 09.2023

Kitchen Hand

French Horn
09.2018 - 11.2019

Foundation Degree - Criminology

Universty of Derby

Level 3 Extended Diploma - Public Services

Derby College

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Liam Pickering