Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Liam O'Connell

Cheshire

Summary

Dedicated professional with a strong focus on customer service and team management, demonstrating exceptional skills in problem-solving, time management, and respectful communication. Known for reliability and emotional resilience, ensuring client confidentiality while fostering a compassionate attitude. I am seeking to transition into a career as a Cash in Transit Delivery Driver. I bring proven skills in attention to detail, responsibility, and working under pressure- qualities essential for handling valuable consignments securely and efficiently. Eager to apply my existing expertise while developing further within a trusted and reputable organisation in the secure transport sector.

Overview

9
9
years of professional experience

Work history

Barber

Self-Employed
, Cheshire
09.2024 - Current
  • Developed strong rapport with clients through excellent communication skills, resulting in a loyal customer base.
  • Cleaned and sterilised hairdressing equipment after use, following health and safety protocols.
  • Groomed beards, trimmed hair and styled male haircuts as specified in consultations.
  • Maintained a hygienic and organised work station, adhering to health and safety regulations to promote a safe environment.
  • Used razors, scissors and clippers to trim and groom hair of clients, following exact instructions.
  • Ordered barber supplies to maintain complete stock and consistent inventory.
  • Managed calendar and scheduled new and return appointments to maintain organised logbook.
  • Implemented feedback from clients to continuously improve service quality and client satisfaction levels.
  • Washed client hair using specialist shampoos and head massage techniques.
  • Pre-booked appointments to guarantee repeat business.

Leisure Attendant

Brio Leisure
, Cheshire
06.2016 - Current
  • Utilised effective upselling techniques to increase customer interest.
  • Customised products to meet user specifications improving customer experience.
  • Assisted in developing advertising and marketing strategies across social media platforms.
  • Utilised practical communications skills to maintain and build positive client relationships.
  • Provided excellent leadership skills to maintain steady and productive operations.
  • Provided exceptional customer care to pool visitors, upholding positive company reputation.
  • Kept pool areas clear and tidy, ensuring regular cleaning to avoid risk of slips and trips.
  • Remained alert and attentive to provide appropriate support during peak pool hours.
  • Monitored steam room, spa pool and sauna activity to ensure continued member safety.
  • Assisted swimmers in difficulty, remaining calm and effective under pressure.
  • Addressed rule breaks quickly and professionally, advising customers of appropriate pool behaviour.
  • Welcomed customers to pool areas, offering advice on safety rules and regulations.
  • Supported swimming instructors in delivering safety briefings, reassuring nervous swimmers.
  • Monitored pool and surrounding areas attentively, providing reliable, secure member safety provisions.
  • Maintained excellent physical fitness levels to ensure responsive, reliable lifesaving abilities.
  • Maintained up-to-date first aid knowledge to provide dependable, trusted emergency care for swimmers.
  • Advised customers on safe hot tub, whirl pool and sauna operation.
  • Performed rescue and first-aid operations as required, administering medical assistance to minimise injury.
  • Performed maintenance tasks, including assisting pool water testing, ensuring a clean, safe and accessible facility for customers.
  • Cleaned, assembled and dismantled pool equipment, including poolside inflatables and hoists, within a short period of time.
  • Accurately completed required paperwork such as incident reports within a short period of time.
  • Thoroughly observed customer behaviour, mitigating potential water safety risks.
  • Completed NPLQ training on a monthly basis, ensuring detailed and updated knowledge of procedures and policies.

Head Lifeguard

WASC
, Cheshire
06.2018 - 04.2020
  • Completed NPLQ training on a monthly basis, ensuring detailed and updated knowledge of procedures and policies.
  • Performed rescue and first-aid operations as required, administering medical assistance to minimise injury.
  • Maintained strong proficiency in CPR, First Aid and pool rescue techniques to provide optimal support to individuals in distress.
  • Using time-management and rota maintenance to successfully communicate with a team to cover shifts for the swimming club.

Education

Certificate of Higher Education - Business

South Cheshire College

Certificate of Higher Education - Information Technology Users

South Cheshire College
Crewe, CHE

GCSEs - Multiple

Middlewich High School
Middlewich, CHE
2014

Skills

  • Leisure support
  • Attentiveness
  • Flexible
  • Reliable
  • Emotional resilience
  • Client confidentiality
  • Compassionate attitude
  • Team building
  • Problem-solving
  • Time management
  • Customer-focused
  • Barbering qualities
  • Active listening skills
  • Professionalism
  • Team Management
  • Respectful communication

Custom

  • I attend the gym six times a week, completing strength training and weekly challenges set by the gym team.
  • I aim to complete two swim sessions a month, alongside my pool training to maintain high fitness levels.

Timeline

Barber

Self-Employed
09.2024 - Current

Head Lifeguard

WASC
06.2018 - 04.2020

Leisure Attendant

Brio Leisure
06.2016 - Current

Certificate of Higher Education - Business

South Cheshire College

Certificate of Higher Education - Information Technology Users

South Cheshire College

GCSEs - Multiple

Middlewich High School

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