Liam O'Brien

In this job role I have worked as part of the nursing team in an acute psychiatric ward for adult males. The patients suffered from a number of psychiatric conditions, such as paranoid schizophrenia. personality disorders and bipolar disorder. I also gained experience of working with patients with autism and learning difficulties who present with challenging and aggressive behaviours at times. My roles and responsibilities in this job role have included:

• Building a good therapeutic rapport with the patients on the ward to assist towards successful therapy outcomes
• Engaging in regular 1:1 discussions with patients to ascertain any needs, to talk through any problems they are having and to promote recovery
• Facilitating patients to utilise their section 17 leave to assist with their rehabilitation into the community
• Assisting with group activities on the ward to keep patients occupied and encourage a positive culture on the ward
• Supported patients in developing coping mechanisms, fostering resilience during challenging times.
• Engaging directly with patients during times of crisis to offer support and reassurance
• Directly intervening when patients are displaying with aggressive, challenging or violent behaviours to try and de-escalate the satiation. Using verbal techniques and redirection to prevent anyone coming to harm, and physical restraint as a last resort
• Engaging with other members of the MDT to ensure a good continuity of care across the board
• Liaising with the senior nursing team and patients consultants to flag any concerns regarding the patients physical or mental wellbeing
• Attending ward rounds when required, keeping up to date with ward round plans and assisting the nursing team in ensuring the plan is carried out in full
• Performing basic physical health checks (ie physical observations, blood sugar, BMI, urinalysis, UDS etc) and escalating concerns accordingly
• Undertaking observation rounds to maintain safety on the ward
• Monitoring patients on 1:1 and 2:1 staffing ratio when the patients is presenting as a high risk to themselves or others
• Keeping clear and accurate notes on my interactions with patients, and on any mood changes, activity, general behaviour of each patient and any other relevant information
• Working in line with Trust policies and procedures and in line any care plans in place for each patient
• I received training on the following areas: CPI/MAPA, basic life saving, relational security, Prevent, Data security, equality and diversity, fire safety, food hygiene, infection control, health and safety, moving and handling, the Oliver Mcgowan training on learning disability and safeguarding

I progressed to a team leader position within my 1st year working at the company. In this role I have been working as a Team Leader in a residential care home in London, before transferring to work at a nursing home in Liverpool, specialising in dementia and complex/mental health needs. My roles and responsibilities in this job have included:

• Moving and handling
• Keeping clear and accurate notes on my actions, and on any mood changes, activity and eating patterns of the clients
• Creating accident and incident reports and raising safeguarding reports as appropriate
• Liaising with, and reporting back to other professionals, such as nurses, doctors, psychiatrists and occupational therapists to help monitor each clients progress and promote their wellbeing
• Creating and updating care plans and risk assessments
• Engaging in supervision and performance review tasks with allocated staff members
• Planning and organising shifts daily on the unit
• Administering medication
• Managing medication (ordering, updating the e-mar records, ensuring any low stock is ordered promptly, reporting any errors or discrepancies)
• Liaising directly with the clients families/next of kin to keep them updated
• Provided leadership and direction for employees
• Interviewing care assistants for prospective employment
• Performing mental capacity assessments and completing best interest decisions accordingly
• Acted as a fire warden and first aider
• Archiving
• Keeping up to date with mandatory training, including moving and handling, safeguarding, CPI/MAPA, dementia, emergency first aid at work, basic life saving, medication competency, MCA and DOLS and dysphagia and IDDSI standards

In this role I have been working as a care assistant in residential care home. At this facility I have worked with clients suffering from dementia, and individuals recovering from strokes, heart attacks and falls. My roles and responsibilities in this job have included:

• Keeping the clients bedrooms clean
• Assisting clients to eat their meals where they are unable to do so for themselves
• Assisting clients with personal care and grooming tasks
• Using equipment such as hoists and Sera Stedy
• Moving and handling
• Keeping clear and accurate notes on my actions, and on any mood changes, activity and eating patterns of the clients
• Encouraging clients to be independent wherever possible and providing assistance when required
• Monitoring the clients wellbeing and reporting any concerns

In this role I have been working as a healthcare assistant in a re-enablement setting. At this facility I have worked with clients suffering from dementia, and individuals recovering from strokes, heart attacks and falls. My roles and responsibilities in this job have included:

• Keeping the clients apartments clean
• Preparing breakfast and evening meals for the clients
• Assisting clients with personal care and grooming tasks
• Using equipment such as hoists and Sera Stedy
• Moving and handling
• Keeping clear and accurate notes on my actions, and on any mood changes, activity and eating patterns of the clients
• Liaising with, and reporting back to, nurses and occupational therapists to help monitor each clients progress
• Encouraging clients to be independent wherever possible and providing assistance when required
• Monitoring the clients wellbeing and reporting any concerns

In my role as a crew member my roles and responsibilities have included:

• Cash Handling
• Serving customers
• Helping to solve customer issues/complaints
• Food production (cooking and assembling orders)
• General cleanliness
• Cleaning and maintaining equipment such as grills, deep fryer vats and drinks machines to a high standard
• Taking into deliveries and organising into the stockroom accordingly
• Ensuring correct food safety guidelines are being followed
• Ensuring fast, friendly and efficient service at all times

I have twice been awarded employee of the month during my time at McDonalds and have received consistently good scores on all performance reviews.