Liam Nicoll
yatton,bristol
Summary
Dedicated Chip Shop Crew Member delivering exceptional customer experiences. Greeted customers warmly, ensuring a positive first impression and fostering loyalty. Maintained high hygiene standards and efficient service during peak times, contributing to a welcoming environment.
Overview
2
2
years of professional experience
Work History
chip shop crew member
wintons
weston super mare
05.2019 - 08.2021
- Greeted customers warmly and politely when entering chip shop, creating an excellent first impression.
- Processed customer orders using [Software], ensuring accurate payments and change.
- Prepared diverse chip shop orders, meeting deadlines and fulfilling customer requests.
- Adapted to busy periods by working efficiently under pressure, maintaining composure and quality.
- Kept food preparation areas sanitised for excellent hygiene standards.
- Cleaned cooking equipment between uses to minimise build-up and prevent cross-contamination.
- Assisted in preparing restaurant meals and takeaways, completing to high standards within allocated timeframes.
- Completed daily checklists of tasks to meet health codes and maintain clean space.
- Promoted menu items and events through social media, engaging customers and enhancing visibility.
Education
GCSEs -
backwell school
backwell01-2016
Skills
- Customer relationship management
- Food safety compliance
- Time management
- Inventory management
- Order processing
- Food preparation
- Point of sale operation
- Social media marketing
- Customer service
- Team collaboration
- Equipment sanitation
- Trainable
- Hospitality and customer service
- Cash handling
- Leadership potential
- Sanitation
- Food preparation and hygiene procedures
- Product knowledge
Languages
English
Beginner
A1
Interests
- gym
- seeing family
Accomplishments
- Enhanced [Type] processes, implementing across department for increased productivity and profits.
- Built and nurtured key client relationships to grow profit by [Number]%.
- Developed and instituted employee training and retention initiative that reduced employee turnover by [Number]% within [Timeframe].
- Reduced employee turnover by [Number]% by creating and implementing no-cost incentive program.
- Achieved certification through the Chartered Management Institute (CMI).
- Worked directly with senior leadership to develop and administer £[number]-per year department budget.
- Updated and implemented [Type] policies for continued company compliance with [Type] guidelines.
- Increased sales by [Number]% while reducing costs by [Number]%, leading to £[Number] net profit.
Timeline
chip shop crew member
wintons
05.2019 - 08.2021
GCSEs -
backwell school