Liam Mahon
Liverpool,Merseyside
Summary
A motivated, adaptable and trustworthy young man who is seeking a new and exciting challenge to develop my skills. I bring a methodical, person-focused approach to any position I take on and a strong drive to see my work done at an immaculate, professional level. In my previous jobs I was nominated for and won a companywide award for “Raising the Bar” in 2018, being given "Employee of the week" in my first month of being a store assistant and was recommended for promotion within my first six months of working in 2023 and I continue to strive to improve and develop in any areas I can.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Store Assistant
Aldi
Liverpool, Merseyside
2023.08 - Current
- Assisted customers, resulting in a positive shopping experience.
- Processed transactions swiftly to reduce customer waiting time.
- Provided product information to facilitate informed purchasing decisions.
- Managed inventory effectively to prevent stock shortages.
- Supported colleagues during peak hours for efficient checkout process.
- Packed purchased goods carefully, preventing potential damage.
- Handled complaints efficiently, ensuring customer satisfaction.
- Monitored shop floor consistently to deter thefts and losses.
- Enhanced customer service by responding promptly to queries.
- Guided customers to locate products or alternative items.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Worked energetically to maintain efficient operations during peak trading hours.
- Operated cash registers with accuracy and processed cash and card transactions.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Completed opening and closing duties in line with established schedule.
Project Manager
Unity Lives Ltd
Liverpool, Merseyside
2023.02 - 2023.08
- Delegating tasks to project team.
- Identifying and managing risks to ensure deadlines are met.
- Reporting regularly to line manager.
Support Worker
Alternative Futures Group
Liverpool, Merseyside
2018.01 - 2023.01
- Receiving, organising and documenting money.
- Filling out paperwork to a high standard.
- Distribution of medication.
- Developing and carrying out action plans.
- Communicating with important individuals such as healthcare professionals.
- Providing assistance in keeping a person’s living space clean and hygienic.
- Using competent IT skills to log, book and archive sensitive information.
- Safeguarding practices.
- Person centered practices.
- Working with colleagues to deliver a high standard of care.
- Working under pressure to complete given deadlines.
- Maintaining good working relations with clients.
- Delegating tasks to project team.
- Identifying and managing risks to ensure deadlines are met.
- Reporting regularly to line manager.
Education
GCSE's - English Language, English Literature.
De La Salle Academy
2010.09 - 2015.07
BTEC Diploma - Creative media production (Game Design), Mathamatics
The Studio College
Skills
- Cash handling
- Problem solving
- Computer literacy
- Communication
- Team Work
- Leadership
- Loyalty
- Integrity
- Punctuality and reliability
- Returns processing
- Customer query resolution
Reference
- Adele Hollywood, Ex-manager, Unity Lives Ltd - adele.hollywood@unitylives.co.uk
- John Worrall, Store Manager, Aldi - worralljohn2@hotmail.com
Timeline
Store Assistant
Aldi
2023.08 - Current
Project Manager
Unity Lives Ltd
2023.02 - 2023.08
Support Worker
Alternative Futures Group
2018.01 - 2023.01
GCSE's - English Language, English Literature.
De La Salle Academy
2010.09 - 2015.07
BTEC Diploma - Creative media production (Game Design), Mathamatics
The Studio College