Music

A talented Technical Support Representative with gift for understanding needs of both business and home users.
Years of experience working in a fast paced, highly dynamic office IT Support desk environment with many different channels of communication.
A great reputation to satisfy a rapport with every customer to create the perfect balance between troubleshooting complex issues and high quality customer service.
The skills and experience became easily transferable when supporting adults with learning disabilities, these learnt skills of understanding the importance of support and communication combined.
A welcoming, friendly approach to any challenges put forward by others. Showing a great sense of approachability, even in the most challenging of situations.
Basic Life Support for Health Care Providers
Basic Life Support for Health Care Providers
Data Collection/Administration Internal Support
Sharepoint User Administrator – Installing Sharepoint on remote systems basic admin support certificate
Server Management
Desktop support
Hardware diagnostics
Network configuration
Customer Service
Problem-solving abilities
Technical Support
LAN/WAN
Music