Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Liam Gilroy

Newcastle upon Tyne

Summary

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Overview

10
10
years of professional experience
1
1
Certification

Work history

General Manager

Hooters
Newcastle upon Tyne, Tyne and Wear
01.2025 - 09.2025
  • Started with hooters in January 2025 as assistant manager and was promoted to general manager 3 months in, undertaking all tasks of running the business.
  • Managed inventory levels and supplier relationships to maintain stock availability and minimise waste.
  • Conducted regular performance evaluations to identify areas for staff development and improvement.
  • Oversaw daily operations to ensure exceptional customer service and satisfaction.

Head Chef

Ask Italian
Newcastle upon Tyne
10.2023 - 12.2024


  • Supervised kitchen staff to ensure adherence to food safety and hygiene standards.
  • Streamlined kitchen operations to improve efficiency and reduce food wastage.
  • Trained and mentored junior chefs to enhance culinary skills and foster teamwork.
  • Coordinated with front-of-house staff to ensure smooth service and exceptional guest experiences.
  • Maintained exemplary hygiene standards in the kitchen area.

Assistant Manager

Greene King
Newcastle upon Tyne
03.2023 - 10.2023
  • In my role of assistant manager my duties and tasks included opening and closing checks, cashing up and locking up of the building, stock takes and line checks, line cleaning and ordering as well as well as general running of the business.
  • On occasion I was also handed over the business when the general manager was on holiday.

Bar Manager

Crowne Plaza Hotel
Newcastle upon Tyne
10.2021 - 03.2023
  • In my role as bar manager, I was in charge of my own department.
  • In this role I do various tasks such as rotas for all of the bar staff, orders and delivery, monthly stock takes.
  • As well as this I also recruit all the staff needed for the bar as well as all training to getting them up to standard and carrying out all monthly training.
  • I also have to make sure we are fully compliant in all areas such as health and safety and risk assessments.

Manager on Duty

Ask Italian
03.2018 - 09.2021
  • In my role as manager on duty I take on various tasks such as, opening and closing the business competing all safe to open/close checking both in the kitchen and on the restaurant floor, running shifts and making sure all food is made up to our company standards, dealing with customer complaints, putting orders on the computer system as well as accepting orders coming into the business, and finally cashing up and the end of the night.

Sous Chef

Ask Italian
03.2016 - 03.2018
  • Before I was a manager on duty at ask Italian I was also the sous chef and acting head chef for a period of time.
  • In both of these roles I took on jobs such as stock takes, rotas, putting orders on the computer system and accepting orders into the business and general running the kitchen.

Chef de Partie

Ask Italian
05.2016 - 03.2017
  • In this role I was trained on various sections in the kitchen and responsible for the safe cooking.
  • I was acting head chef while we where waiting for a new head chef to be appointed, during this time I helped the general manager stabilise the struggling kitchen team at that time, reduce staff turnover, get the stock into line.

Education

GCSEs - English

All saints collage
Newcastle

GCSEs - Mathematics

All saints collage
Newcastle

GCSEs - Science

All saints collage
Newcastle

GCSEs - IT

All saints collage
Newcastle

Skills

  • Result-Driven approach
  • Staff recruitment and retention
  • Customer relationship management

Certification

Personal Licence Holder

Timeline

General Manager

Hooters
01.2025 - 09.2025

Head Chef

Ask Italian
10.2023 - 12.2024

Assistant Manager

Greene King
03.2023 - 10.2023

Bar Manager

Crowne Plaza Hotel
10.2021 - 03.2023

Manager on Duty

Ask Italian
03.2018 - 09.2021

Chef de Partie

Ask Italian
05.2016 - 03.2017

Sous Chef

Ask Italian
03.2016 - 03.2018

GCSEs - English

All saints collage

GCSEs - Mathematics

All saints collage

GCSEs - Science

All saints collage

GCSEs - IT

All saints collage
Liam Gilroy