Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work history
General Manager
Hooters
Newcastle upon Tyne, Tyne and Wear
01.2025 - 09.2025
Started with hooters in January 2025 as assistant manager and was promoted to general manager 3 months in, undertaking all tasks of running the business.
Managed inventory levels and supplier relationships to maintain stock availability and minimise waste.
Conducted regular performance evaluations to identify areas for staff development and improvement.
Oversaw daily operations to ensure exceptional customer service and satisfaction.
Head Chef
Ask Italian
Newcastle upon Tyne
10.2023 - 12.2024
Supervised kitchen staff to ensure adherence to food safety and hygiene standards.
Streamlined kitchen operations to improve efficiency and reduce food wastage.
Trained and mentored junior chefs to enhance culinary skills and foster teamwork.
Coordinated with front-of-house staff to ensure smooth service and exceptional guest experiences.
Maintained exemplary hygiene standards in the kitchen area.
Assistant Manager
Greene King
Newcastle upon Tyne
03.2023 - 10.2023
In my role of assistant manager my duties and tasks included opening and closing checks, cashing up and locking up of the building, stock takes and line checks, line cleaning and ordering as well as well as general running of the business.
On occasion I was also handed over the business when the general manager was on holiday.
Bar Manager
Crowne Plaza Hotel
Newcastle upon Tyne
10.2021 - 03.2023
In my role as bar manager, I was in charge of my own department.
In this role I do various tasks such as rotas for all of the bar staff, orders and delivery, monthly stock takes.
As well as this I also recruit all the staff needed for the bar as well as all training to getting them up to standard and carrying out all monthly training.
I also have to make sure we are fully compliant in all areas such as health and safety and risk assessments.
Manager on Duty
Ask Italian
03.2018 - 09.2021
In my role as manager on duty I take on various tasks such as, opening and closing the business competing all safe to open/close checking both in the kitchen and on the restaurant floor, running shifts and making sure all food is made up to our company standards, dealing with customer complaints, putting orders on the computer system as well as accepting orders coming into the business, and finally cashing up and the end of the night.
Sous Chef
Ask Italian
03.2016 - 03.2018
Before I was a manager on duty at ask Italian I was also the sous chef and acting head chef for a period of time.
In both of these roles I took on jobs such as stock takes, rotas, putting orders on the computer system and accepting orders into the business and general running the kitchen.
Chef de Partie
Ask Italian
05.2016 - 03.2017
In this role I was trained on various sections in the kitchen and responsible for the safe cooking.
I was acting head chef while we where waiting for a new head chef to be appointed, during this time I helped the general manager stabilise the struggling kitchen team at that time, reduce staff turnover, get the stock into line.