- football
- music
- golf
liam ferguson
kelty,Fife
Summary
Dedicated Crew Member with strengths in delivering fast, accurate service to enhance customer satisfaction. Collaborates effectively with team members to maintain smooth operations during peak times. Ensures compliance with food safety standards while managing multiple tasks in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Burger King
dunfermline, scotland
2024.09 - Current
- Delivered fast, accurate service for positive customer experience.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Completed cleaning and serving tasks to high-quality standards.
- Worked within variety of kitchen stations, including food prep, cooking and dishwashing.
- Employed multitasking skills to switch fluidly between various activities and cope with high demand.
- Kept food preparation areas sanitised for excellent hygiene standards.
- Prepared food to match quality standards and customer expectations.
- Offered flexibility to work changing breakfast, lunch and dinner shifts
- Prepared food items following strict hygiene and safety standards, maintaining quality control.
- Prepared coffee, tea and soft drinks for counter and drive-thru customers.
Football Coach
brothers football team
kelty, scotland
2024.04 - 2024.12
- Organised and oversaw training sessions, focusing on skill enhancement, physical fitness, and tactical knowledge.
- Build athlete confidence through motivation and encouragement strategies.
- Built strong relationships with players, understanding their aspirations and concerns, and motivating them towards their goals.
- Created and utilised training drills to improve team cohesiveness and performance.
- Instilled love of sport by helping each player to fully grasp all areas of gameplay.
- Ran drills and practices to help athletes develop and improve sports skill levels.
- Improved team behaviour by modelling correct actions and instilling discipline.
Bartender
hill of beath club
hill of beath, scotland
2024.06 - 2024.09
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Assisted with stock counting, ordering and replenishing.
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
- Polished glass and cutlery before storing.
- Maintained a clean and organised bar area, adhering to health and safety regulations.
Waiter
loch leven larder
kinross, scotland
2023.10 - 2024.06
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
- Greeted new customers, answered initial questions and took drink orders.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Took accurate food and beverage orders, relaying specific dietary requests to kitchen staff to meet diverse customer needs.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Removed discarded trash and used dishes from customer tables.
- Checked accuracy of completed orders and delivered to customers at tables.
- Reset tables between guests to maintain professional dining space and minimise service delays.
- Laid tables with clean cutlery, crockery and glassware throughout sittings.
- Polished bar glasses and cutlery, maintaining excellent bar presentation.
- Stocked and maintained silverware, linens and condiments.
- Hand-washed dishes and glassware.
Education
Certificate of Higher Education - physical education
beath high school
Cowdenbeath, FIF2024-01
Skills
- Customer service
- Team collaboration
- Multitasking efficiency
- Time management
- Food safety compliance
- Order accuracy
- Inventory management
- Beverage preparation
- Training and development
- Performance coaching
- Relationship building
- Adaptable scheduling
- Goal setting
- Team player
- Trainable
- Work pace adaptability
- Health and Safety regulations
- Leadership potential
Interests
Timeline
Crew Member
Burger King
2024.09 - Current
Bartender
hill of beath club
2024.06 - 2024.09
Football Coach
brothers football team
2024.04 - 2024.12
Waiter
loch leven larder
2023.10 - 2024.06
Certificate of Higher Education - physical education
beath high school